Learning Experience Designer

Metropolis•New York, NY

12h•$80,000 - $90,000•Onsite

About The Position

Metropolis is seeking a Learning Experience Designer to support the creation of engaging, scalable, and effective learning experiences. In this role, you will collaborate with our L&D team and senior designers to translate complex learning needs into high-quality, learner-centered solutions. You will assist in developing course materials, video content, and training assets while partnering with subject matter experts to empower our workforce and build skills across a fast-paced, high-growth environment.

Requirements

1+ years of experience in instructional design, learning experience design, or related fields
Understanding of adult learning theory and basic instructional design models
Basic proficiency with eLearning authoring tools (e.g., Rise 360, Articulate, Synthesia or similar)
Strong organizational skills with the ability to support multiple projects simultaneously and meet SLA expectations
Excellent verbal and written communication skills with a collaborative mindset and desire to learn
Comfort with G Suite tools and a quick learner when it comes to new HR/LMS technology platforms
Experience leveraging AI tools to transform static workflows into responsive, high-output processes

Nice To Haves

Bachelor’s degree in Instructional Design, Education, Human Resources, or a related field
Familiarity with creating multimedia or video-based content, including interest in or exposure to AI-enabled content creation tools

Responsibilities

Assist in the design and development of learning programs, courses, and resources under the guidance of senior team members
Apply foundational instructional design methodologies and adult learning principles to help create engaging learning experiences
Support the translation of content from subject matter experts into clear, accessible, and impactful learning materials
Contribute to the production of high-quality video learning content, including assisting with scripting, storyboarding, and basic editing using AI-driven and traditional tools
Support the administration of learning initiatives, including testing digital content, deploying surveys, and tracking engagement metrics
Help maintain and organize learning assets, toolkits, and job aids to ensure accessibility and alignment with L&D strategy
Participate in the evaluation of learning effectiveness by gathering feedback and analyzing learner data to identify areas for improvement
Stay current on learning technologies, AI tools, and L&D trends to bring fresh perspectives to the team
Prepare for the implementation of a new LMS within Workday by auditing existing content and partnering with SMEs to verify or iterate upon key learning pathways