Learning Enablement Specialist

Munich Re • Hartford, CT

8d

About The Position

This position designs, develops, and manages scalable engagement and education content to help client company partners, agents, customers, and internal stakeholders understand, position, promote, and sell products and services. It combines insurance subject matter knowledge and market trends with learning design, content development, and sales enablement capabilities. The role interprets policy language, identifies key coverage concepts, simplifies complex specialty insurance topics, and translates technical information into clear, engaging, practical training resources. Content may include product education presentations, digital learning modules, job aids, objection-handling guides, sales talking points, partner communication templates, and other reusable materials adaptable across partners, products, and audiences. The position also evaluates new tools, formats, and learning technologies to improve engagement, strengthen education delivery, and support consistent, repeatable partner and agent training.

The position is hybrid in Hartford, Connecticut, or remote in the USA. The employer describes an inclusive workplace and is an equal opportunity employer. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions. Duties and responsibilities may change or be assigned at any time.

Requirements

• At least 5 years of experience in the insurance industry.
• Experience reading, interpreting, and translating policy forms, coverage language, and insurance product information into practical training content.
• Experience creating training presentations, interactive learning, digital training, job aids, sales enablement materials, or client-facing communications.
• Strong insurance background, preferably including reading and interpreting policy forms.
• Strong understanding of insurance concepts, coverages, product positioning, distribution channels, and agent and client company needs.
• Ability to simplify complex specialty insurance topics into clear, actionable education for agents, brokers, partners, customers, and internal stakeholders.
• Excellent writing, editing, storytelling, communication, and content organization skills.
• Experience developing engaging training content, interactive learning, digital training, polished PowerPoint presentations, facilitator notes, talking points, FAQs, job aids, and repeatable communication templates.
• Knowledge of sales enablement concepts, objection handling, product value messaging, and agent education strategies.
• Comfort working with multiple internal stakeholders and adapting content for different audiences, partners, and delivery formats.
• Project management skills, attention to detail, and ability to manage multiple content priorities.
• Proficiency with Word, PowerPoint, Excel, Teams, and content creation or learning tools.

Nice To Haves

• Bachelor’s degree in Education, Communications, Marketing, Insurance, Business, or a related field.
• Insurance industry experience in property and casualty, specialty coverage, product education, underwriting, claims, sales enablement, or client engagement.
• Knowledge of adult learning principles, modern training delivery methods, and customer-facing education formats.
• Insurance designation, training certification, or instructional design coursework.

Responsibilities

• Design, develop, and manage scalable engagement and education content for client company partners, agents, customers, and internal stakeholders.
• Interpret policy language and identify key coverage concepts.
• Simplify complex specialty insurance topics and translate technical information into clear, engaging, practical training resources.
• Create reusable education and sales enablement materials, including presentations, digital learning modules, job aids, objection-handling guides, sales talking points, and partner communication templates.
• Adapt content across different partners, products, audiences, and delivery formats.
• Evaluate tools, formats, and learning technologies to improve engagement and education delivery.
• Support consistent, repeatable partner and agent training.

What This Job Offers

• Job Type: Full-time
• Education Level: No Education Listed