Learning Enablement Specialist

Munich Re • Hartford, CT

6d • Hybrid

About The Position

This position designs, develops, and manages scalable engagement and education content to help client company partners, agents, customers, and internal stakeholders understand, position, promote, and sell products and services. It combines insurance subject matter knowledge and market trends with learning design, content development, and sales enablement.

The role interprets policy language, identifies key coverage concepts, simplifies complex specialty insurance topics, and translates technical information into clear, engaging, practical training resources. Materials may include product education presentations, digital learning modules, job aids, objection-handling guides, sales talking points, partner communication templates, and reusable resources adaptable across partners, products, and audiences. The specialist also evaluates tools, formats, and learning technologies to improve engagement, strengthen education delivery, and support consistent partner and agent training.

Requirements

• Bachelor’s degree in Education, Communications, Marketing, Insurance, Business, or a related field is preferred.
• At least 5 years of experience in the insurance industry; property and casualty, specialty coverage, product education, underwriting, claims, sales enablement, or client engagement experience is preferred.
• Experience reading, interpreting, and translating policy forms, coverage language, and insurance product information into practical training content.
• Experience creating training presentations, interactive learning, digital training, job aids, sales enablement materials, or client-facing communications.
• Strong insurance background, preferably including experience reading and interpreting policy forms.
• Strong understanding of insurance concepts, coverages, product positioning, distribution channels, and agent and client company needs.
• Ability to simplify complex specialty insurance topics into actionable education for agents, brokers, partners, customers, and internal stakeholders.
• Excellent writing, editing, storytelling, communication, and content organization skills.
• Experience developing training content, interactive and digital learning, PowerPoint presentations, facilitator notes, talking points, FAQs, job aids, and repeatable communication templates.
• Knowledge of sales enablement, objection handling, product value messaging, and agent education strategies.
• Ability to work with multiple internal stakeholders and adapt content to different audiences, partners, and delivery formats.
• Project management skills, attention to detail, and ability to manage multiple content priorities.
• Proficiency with Word, PowerPoint, Excel, Teams, and content creation or learning tools.

Nice To Haves

• Knowledge of adult learning principles, modern training delivery methods, and customer-facing education formats.
• Insurance designation, training certification, or instructional design coursework.

Responsibilities

• Design, develop, and manage scalable engagement and education content for partners, agents, customers, and internal stakeholders.
• Interpret policy language and insurance product information, identify key coverage concepts, and turn technical topics into clear, practical training resources.
• Create product education presentations, digital learning modules, job aids, objection-handling guides, sales talking points, partner communication templates, and other reusable materials.
• Adapt education and sales enablement content for different partners, products, audiences, and delivery formats.
• Evaluate tools, formats, and learning technologies to improve engagement and education delivery.
• Support consistent, repeatable partner and agent training.
• Manage multiple content priorities and work with internal stakeholders.

What This Job Offers

• Job Type: Full-time