Learning & Development Trainer

AD Mortgage • Troy, MI

1d • Onsite

About The Position

The Learning & Development (L&D) Trainer is responsible for delivering engaging, high-impact training programs that support performance across AD Mortgage’s sales, operations, and corporate teams. This role partners with leadership and subject matter experts to facilitate training on mortgage products, systems, processes, and compliance, ensuring employees are equipped to succeed in a fast-paced, regulated environment.

Requirements

• Bachelor’s degree in Business, Education, HR, or related field (or equivalent experience)
• 2–4+ years of training, facilitation, or teaching experience
• Strong presentation and facilitation skills
• Experience delivering training in a fast-paced, performance-driven environment

Nice To Haves

• Mortgage or financial services experience
• Training and/or facilitation certifications
• Experience with LMS platforms and virtual training tools (Zoom, Teams, etc.)
• Experiencing leveraging e-learning software such as Articulate

Responsibilities

• Facilitate instructor-led and virtual training sessions for new hires and tenured employees
• Deliver training on: Onboarding, Leadership Development, Individual Contributor Development, Internal systems and workflows
• Lead new hire onboarding programs for roles such as Account Executives, Loan Officers, and Operations staff
• Collaborate with Sales, Operations, HR, and Compliance leaders to identify training needs
• Independently design and develop training content, as well as co-create with L&D team, leveraging tools within Microsoft Suite and Articulate.
• Partner with Instructional Designers to refine and improve course materials
• Act as a subject matter reinforcement resource, answering learner questions and providing post-training support
• Create a dynamic and engaging learning environment that drives participation and retention
• Provide real-time coaching and feedback to trainees
• Support ongoing development through workshops, refreshers, and skill-building sessions
• Evaluate training effectiveness through assessments, surveys, and performance metrics
• Identify gaps in knowledge or performance and recommend improvements
• Continuously enhance delivery techniques and training materials based on feedback and business needs

Benefits

• PTO
• sick days
• paid volunteer hours
• medical
• dental
• vision insurance
• 401(k)

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level