Learning Trainer

Amazon•Santa Ana, CA

5d•$24 - $25•Onsite

About The Position

The Learning Trainer works with Operations Managers, Area Managers, Production Assistants, Delivery Service Provider (DSP) Managers, Dispatchers, Drivers and Sort Associates to coordinate all training related activities for the site. The individual in this position will provide high-level program facilitation and administrative management. The Learning Trainer will work with a Regional Learning Area Manager focused on logistics and will hold responsibilities specific to the Learning area for all assigned sites.

Requirements

1+ years of Microsoft Office products and applications experience
High school or equivalent
Work a flexible schedule/shift/work area, including weekends, nights, and/or holidays
Can lift up to 49 pounds, stand/walk during shifts lasting up to 12 hours, and be able to frequently push, pull, squat, bend, and reach
Work 40 hours/week, and overtime as required

Nice To Haves

Bachelor's degree or above
Experience delivering training/information to peers, hourly associates, and senior management, both individually and in groups
Experience delivering messages related to performance
Ability to give and receive feedback effectively
Evidence of ability to prioritize, manage and complete projects with tight deadlines
Ability to adapt well to fast-paced environments with changing circumstances, direction, and strategy
Desire to thrive in a dynamic, growing environment
Previous Kaizen/Continuous Improvement experience
Willingness to work different shifts and travel within a localized region to support other sites
Facilitation skills – teaching, presenting, training
Understanding of Delivery Station processes and flow

Responsibilities

Facilitates training related programs.
Coordinates training sessions based on site/regional needs.
Owns tracking and providing post training debriefs to the site operations teams and the AMZL Learning Team.
Drives the execution of all learning related audits and supports any operational audit initiatives.
Tracks performance and supports any identified retraining opportunities.
Audits Powered Industrial Equipment Training program and trainer standard work if applicable.
Supports Area Readiness/Standard work programs for the site.
Develops and tracks effectiveness of training programs. Monitor adherence to the established training programs to ensure standard work in the training programs.
Seeks ongoing skill development on an ongoing basis (i.e., participating and conducting skill classes, cross-training, etc.).
Documents feedback and audit results to help the learning department identify strengths as well as area of improvement.
Assesses development needs for individuals and groups.
Understands workflow and daily production goals.
Solve problems, reacting quickly and productively, serving as a resource for specific problems and undertaking the appropriate steps to resolve.
Prioritizes multiple tasks.
Maintains a positive attitude and presence on the floor.
Facilitates and presents to groups of up to 50 people in a class, including participants at the managerial level.