Learning /Change Specialist – Live Instruction

NetImpact Strategies • Remote,

4d • $75,000 - $95,000 • Remote

About The Position

NetImpact Strategies is seeking a mid-level Learning /Change Specialist to deliver engaging, role-based instruction and hands-on enablement for users of federal enterprise applications. As part of a multidisciplinary team supporting a federal customer, the specialist collaborates with operational and technical partners to provide dependable services and measurable user outcomes. The position is remote within the United States and requires 50%–75% travel, subject to project needs and authorization.

The role delivers live instructor-led, virtual, and hands-on training based on approved role-based learning pathways. It supports onboarding, software releases, exercises, and workflow changes; coaches end users and super-users; and collects feedback and evidence of learning outcomes. Clinical workflow questions must be escalated to credentialed clinical informaticists rather than handled through independent clinical decisions.

Candidates must be able to satisfy applicable customer background screening, identity credentialing, and system-access requirements. The posted salary range is $75,000–$95,000; actual compensation may vary based on factors such as skills, experience, training, location, and benefits.

Requirements

• Bachelor’s degree in education, training, information systems, communications, or a related field; equivalent relevant experience is considered.
• At least 3 years of experience delivering instructor-led and virtual technical or application training.
• Strong classroom facilitation, presentation, learner coaching, and remote training skills.
• Experience conducting skills assessments and maintaining training documentation.
• Ability to travel frequently to support scheduled training and operational events.
• Ability to satisfy applicable customer background screening, identity credentialing, and system-access requirements.

Nice To Haves

• Experience training clinical or healthcare technology users.
• Experience with federal training programs, JKO, LMS platforms, and distributed or deployed user populations.
• Certified technical trainer or instructional facilitation credential.

Responsibilities

• Deliver live instructor-led, virtual, and hands-on training aligned to approved role-based learning pathways.
• Prepare and facilitate training for onboarding, software releases, exercises, and workflow changes.
• Coach end users and super-users, reinforce approved procedures, and identify proficiency gaps.
• Adapt delivery for audience needs, operational constraints, and approved offline training settings.
• Collect learner feedback, attendance, assessments, and evidence of learning outcomes.
• Escalate clinical workflow questions to credentialed clinical informaticists rather than independently making clinical decisions.
• Coordinate with curriculum developers and site leads to refine instruction and job aids.

Benefits

• Comprehensive medical, dental, and vision insurance beginning the first of the month after joining.
• 401(k) plan with immediately vested employer contributions; no matching required.
• Paid Time Off (PTO) policy.
• One additional paid wellness leave day per calendar year.
• Ten federal holidays observed.
• Pet insurance.
• Tuition reimbursement.
• Internal training programs and company-sponsored industry certifications.
• Team-building activities, community volunteering, quarterly HQ days, wellness events, happy hours, and family events.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level