Learning / Change Specialist – Communications

NetImpact Strategies • Remote,

2d • $85,000 - $105,000 • Remote

About The Position

NetImpact Strategies is seeking a mid-level Learning / Change Specialist – Communications to create timely, audience-specific communications supporting technology releases, user readiness, and adoption. The role works as part of a multidisciplinary team supporting a federal customer and collaborates with operational and technical partners to deliver dependable services and measurable user outcomes. The position is remote in the United States, with travel as required for approved program activities; travel frequency is to be confirmed and is subject to project needs and authorization.

Requirements

• Bachelor’s degree in communications, public relations, organizational development, marketing, or a related field; equivalent relevant experience is considered.
• At least 3 years of experience in internal communications, change communications, or stakeholder engagement.
• Excellent writing, editing, presentation, and message-tailoring skills.
• Experience planning communications for enterprise system implementations or releases.
• Ability to satisfy applicable customer background screening, identity credentialing, and system-access requirements.

Nice To Haves

• Experience in federal government, healthcare IT, or complex multi-site organizations.
• Experience with Microsoft 365, SharePoint, Teams, accessibility standards, and change management methods.
• Prosci or comparable organizational change credential.

Responsibilities

• Plan and execute stakeholder communications aligned to releases, training, onboarding, and workflow changes.
• Develop reusable Campaign in a Box materials, announcements, FAQs, briefings, and reinforcement content.
• Segment messages by user role, site, and operational need, and coordinate approved distribution channels.
• Support readiness checks, local change networks, and feedback collection.
• Coordinate content reviews and approvals with service, training, and clinical stakeholders.
• Track engagement, feedback, recurring questions, and adoption signals to improve communications.
• Maintain accessible, accurate, and version-controlled communication products.

Benefits

• Comprehensive medical, dental, and vision insurance starting the first of the month after joining.
• 401(k) plan with immediately vested employer contributions; no matching required.
• Generous paid time off policy.
• One additional day of paid wellness leave per calendar year.
• Ten observed federal holidays.
• Pet insurance.
• Tuition reimbursement, internal training programs, and company-sponsored industry certifications.
• Team-building activities, community volunteering, quarterly HQ days, wellness events, happy hours, and family events.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level