Learning Center Reservations Staff

Massanutten Resort • McGaheysville, VA

5d

About The Position

The Learning Center Reservations Staff member performs office duties to meet the needs of Learning Center guests, including making lesson reservations in person, by phone, and online. The role answers guest questions about Learning Center operations, hours, and rates. It requires excellent customer service and problem-solving skills in a fast-paced, customer-focused environment.

This is a seasonal position with varied hours, typically 12 to 16 hours per week. Days vary and may include weekends and holidays as needed. Pay is $12.77 per hour.

Requirements

• Pleasant, outgoing personality.
• Comfort with computer and phone work.
• Ability to learn the computer programs needed for the job.
• Excellent customer service and problem-solving skills in a fast-paced, customer-focused environment.

Nice To Haves

• Previous customer service experience.
• Prior cash handling experience.

Responsibilities

• Make in-person, telephone, and online reservations for group and private lessons.
• Understand and perform the Learning Center’s daily office duties.
• Handle receipts and deposits received during assigned shifts.
• Adhere to departmental policies and procedures to maintain a professional office atmosphere.
• Answer guest questions about Learning Center operations, hours, and rates.
• Perform other duties as assigned by management.

What This Job Offers

• Education Level: No Education Listed