Learning Center Reservations Staff

Massanutten Current Openings • McGaheysville, VA

5d

About The Position

Perform office duties to meet the needs of Learning Center guests, including making lesson reservations in person, over the phone, and online. Answer guest questions about Learning Center operations, hours, and rates. The role requires excellent customer service and problem-solving skills in a fast-paced, customer-focused environment. The position is seasonal and typically works varied hours, 12 to 16 hours per week, on days that vary and may include weekends and holidays as needed. Pay is $12.77 per hour.

Requirements

• Excellent customer service skills.
• Ability to problem-solve in a fast-paced, customer-focused environment.
• Pleasant, outgoing personality.
• Comfort with computer and phone work.
• Ability to learn the computer programs needed for the job.

Nice To Haves

• Previous customer service experience.
• Prior cash-handling experience.

Responsibilities

• Make in-person, telephone, and online reservations for group and private lessons.
• Understand and perform the Learning Center’s daily office duties.
• Handle receipts and deposits received during assigned shifts.
• Adhere to departmental policies and procedures to maintain a professional office atmosphere.
• Answer guest questions about Learning Center operations, hours, and rates.
• Perform other duties as assigned by management.

What This Job Offers

• Job Type: Part-time
• Education Level: No Education Listed