Learning and Development Trainer - Yellowstone National Park

Internal Career Site•Yellowstone National Park, WY
•Onsite

About The Position

The Learning and Development Trainer supports employee growth across Yellowstone National Park by connecting team members with training, resources, and development opportunities. The role facilitates onboarding and training programs, supports learning technologies and resources, partners with leaders to address development needs, and promotes continuous learning and professional growth. This seasonal position is scheduled from March 2027 through September or October 2027. Pay is $20.50–$22.35 per hour, depending on experience. The role requires travel throughout the park, including overnight stays, and involves working outdoors in varying weather conditions.

Requirements

  • Strong facilitation, communication, and public speaking skills.
  • Ability to train, coach, and engage diverse employee groups.
  • Organized and adaptable, with the ability to work independently.
  • Proficiency with Microsoft Office, learning technologies, and data entry.
  • Sound judgment, problem-solving skills, and commitment to company standards.
  • Willingness to travel throughout the park, including overnight stays.
  • Able to lift up to 50 lbs., push carts up to 100 lbs., and stand or walk for extended periods.
  • Ability to navigate stairs, hills, and uneven terrain, and to bend, kneel, reach, and stretch regularly.
  • Ability to work outdoors in varying weather conditions and deliver presentations and speak to groups for extended periods.
  • Valid driver's license and safe driving record required.
  • Ability to safely work with cleaning and operational chemicals.

Nice To Haves

  • Experience with LMS platforms and content authoring tools.
  • Knowledge of Xanterra systems, including LMS and DayForce, and Microsoft Office.
  • Familiarity with Yellowstone National Park programs, policies, communities, and services.
  • Previous Xanterra or hospitality industry experience.
  • DOT qualification preferred.

Responsibilities

  • Facilitate learning programs, orientation and onboarding activities, coaching, and development opportunities that drive performance and guest service.
  • Partner with leaders and frontline teams to assess training needs, implement learning solutions, and track results.
  • Maintain training records, materials, schedules, and LMS reporting.
  • Build relationships across departments to support a safe, inclusive, and engaging employee experience.
  • Observe operations, provide feedback and support, ensure compliance with company standards, and support business needs as required.
  • Perform other duties as assigned.

Benefits

  • Employee housing (dormitory-style) and on-site employee meals (cafeteria-style) provided.
  • Free on-site laundry facility, limited-bandwidth Wi-Fi, and utilities included.
  • Free Yellowstone and Grand Teton National Park pass.
  • Employee Recreation Program, including recreation centers, athletics, gear rentals, seminars, van trips, and hiking.
  • Access to discounted services at Yellowstone Medical Clinics operated by STGi.
  • Retail, lodging, and travel discounts.
  • $350 Referral Bonus Program.
  • Competitive benefit programs and services for eligible employees.
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