Learning and Development Specialist

Breckenridge Grand Vacations•Breckenridge, CO

5d•Onsite

About The Position

The Learning and Development Specialist coordinates employee training, orientation, and engagement initiatives to support employee development, service quality, and the company’s culture. The role coordinates and presents weekly new employee orientation in English and Spanish, maintains training records and the Learning Management System, and organizes training calendars, instructors, materials, and facilities. The specialist also facilitates training, promotes learning opportunities, presents and translates company communications, and supports employee engagement initiatives in collaboration with HR and other stakeholders. This is a full-time, non-exempt position based primarily in the office in Breckenridge, Colorado. The schedule is Monday through Friday during standard business hours, with flexibility, occasional travel, and remote work as required. The position requires year-round commuting to and from Breckenridge using reliable all-weather transportation.

Requirements

High school diploma or equivalent.
Fluency in spoken and written Spanish and English.
Advanced working knowledge of Microsoft Office programs, including Outlook, Word, Excel, and PowerPoint, with at least two years of experience.
Strong organizational and time management skills, including the ability to meet deadlines and manage competing demands.
Excellent written and verbal communication skills, including clear writing and editing for spelling and grammar.
Exceptional attention to detail and commitment to accuracy.
Ability to maintain confidentiality and handle sensitive information with integrity.
Customer-service mindset for interacting effectively with employees and internal teams.
Reliable all-weather transportation and ability to commute to and from Breckenridge year-round.

Nice To Haves

Some college coursework.
Experience with training and/or performance coaching.
Experience operating computer and web-based management systems, including learning management systems.
Experience in mountain resort hospitality.
A combination of experience, education, and transferable skills.

Responsibilities

Coordinate and present weekly BGV new employee orientation in English and Spanish.
Maintain records of training activities, attendance, progress, and completion, and follow up with employees as needed.
Create monthly training calendars and arrange trainers, materials, and facilities for training sessions.
Facilitate training as needed, including leadership development, customer service, and conflict management.
Maintain the Learning Management System and assist others in using it.
Promote upcoming training opportunities through the company intranet, OneBGV.
Present and translate companywide trainings, events, and communications.
Assist the Learning & Performance Manager with annual Employee Engagement Survey response management and other engagement initiatives.
Collaborate with HR, the BGV Gives Department, BGV Leaders, and other stakeholders on training and performance initiatives.
Uphold company cultural fundamentals, policies, procedures, and appearance standards; respond promptly to email and voicemail correspondence.
Maintain positive, helpful, and courteous working relationships with contacts.

Benefits

Health, vision, and dental insurance plans.
Company-paid life insurance coverage.
Voluntary life and accidental death/dismemberment insurance.
HSA and FSA-dependent care accounts.
Retirement plan.
Generous paid time off and sick leave.
Paid Volunteer Time Off opportunities.
Bereavement leave.
Biannual bonuses.
Tuition reimbursement program.
Employee wellness programs supporting physical and mental health.
Ski and recreation center pass loan programs, lodging and gear discounts, sporting and concert event tickets, pet insurance partner discounts, and access to transferable occasional-use passes for six premier resorts through the owners' program.