Learning and Development Specialist

Empire Southwest•Mesa, AZ

2d•$70,379 - $119,855•Onsite

About The Position

The Learning and Development Specialist designs and delivers high-impact people-skills training across a multigenerational workforce in three states. The role focuses on Business Professional, Management, and Leadership Development, using engaging, learner-centered facilitation grounded in adult learning and microlearning strategies. The specialist works to improve learning transfer and return on investment and to advance the organization’s learning and development capability. The position partners with teams and employees to enhance performance and influence the employee experience and organizational success. Success requires independence, adaptability, a proactive and solutions-focused approach, continuous improvement, and the ability to work in a fast-paced, collaborative environment. The role requires 75% travel between Nevada and Arizona and may involve travel to other locations as needed. The specialist administers training plans and programs, evaluates courses for continuous improvement and business relevance, and assesses future learning needs in light of business conditions and organizational change. The role also builds relationships with the workforce, Caterpillar, and external clients; supports change management and cultural transformation; and promotes personal accountability and a learning environment. The employee must follow company policies and safety requirements and may perform other duties assigned by leadership. The position requires a high school diploma or GED and at least five years of experience in a corporate learning function managing learning program analysis, design, development, implementation, and evaluation. A bachelor's degree in Business or a related field, or equivalent years of specialized experience in Human Resources, Training, or Organizational Development, is preferred. Instructional design experience is preferred, and Spanish bilingual ability is a plus. A valid driver's license and English communication proficiency are required. The work involves regular sitting, hand use, and talking or hearing; frequent standing, walking, reaching, climbing or balancing, stooping, and kneeling; and occasional lifting or moving of up to 10 pounds. The employee may occasionally encounter moving mechanical parts, heights, outdoor weather, wet or humid conditions, and extreme cold or heat. The usual noise level is moderate office noise.

Requirements

High school diploma or General Education Degree (GED).
At least 5 years of experience in a corporate learning function managing analysis, design, development, implementation, and evaluation of learning and development programs.
Functional expertise in assessment, evaluation, training needs analysis, organizational systems, and internal consulting.
Knowledge of Adult Learning Theory and ability to research trends and best practices.
Strong negotiation skills and project management experience.
Ability to deliver clear, persuasive presentations and build credibility across all organizational levels.
Ability to work independently, manage ambiguity, address issues and problems, drive results, and stay focused on objectives with urgency.
Strategic and systemic thinking ability.
Flexibility, creativity, ability to grasp complex concepts and execute ideas, and motivation by challenges.
Excellent written and spoken communication skills with individuals and small or large groups.
Ability to meet applicable safety requirements and use required safety equipment.
Ability to maintain consistent attendance.
Valid driver's license.
Ability to speak, read, comprehend, and write in English.
Ability to meet the role’s physical demands, including occasional lifting or moving of up to 10 pounds.

Nice To Haves

Bachelor’s degree in Business or a related field, or equivalent years of experience specializing in Human Resources, Training, or Organizational Development.
Experience with instructional design.
Bilingual ability in Spanish.

Responsibilities

Promote Learning and Development, with a focus on Business Professional, Management, and Leadership Development.
Administer training plans, procedures, and programs that address organizational training needs.
Attend Train the Trainer courses to earn certification in specific subject matter.
Maintain knowledge of Empire’s business and anticipate future learning and development needs based on business realities and organizational shifts; recommend changes as needed.
Evaluate existing courses on an ongoing basis to ensure continuous improvement and business relevance.
Build relationships with Caterpillar and external client contacts and incorporate their input into course materials as appropriate.
Drive change management and business cultural transformation efforts that promote a learning environment.
Build and foster relationships with the Empire workforce.
Create an environment of ownership and personal accountability for performance.
Work safely and comply with applicable safety policies, company policies, procedures, and standards.
Travel to outlying locations as needed, including travel between Nevada and Arizona.
Perform other duties assigned by leadership and promote corporate values.