Learning and Development Specialist

NEW Solutions•Washington, DC

About The Position

The Learning and Development Specialist leads coordination, design, delivery, and continuous improvement of the RTCA Community Assistance Academy. The role is intended to ensure high-quality learning experiences that meet practitioner needs and align with program priorities. The position is funded for up to 780 total hours and may require one to three overnight trips; air travel may be needed depending on the enrollee’s location. The Specialist develops and manages curriculum and training delivery plans, coordinates courses with the NPS Training Specialist and subject matter experts, and translates best practices and technical material into practical, accessible, and engaging instruction. The role also coordinates trainers and facilitators, promotes training opportunities, assesses course effectiveness, recommends improvements, supports strategic planning, prepares leadership briefings and memos, and facilitates RTCA Communities of Practice and peer learning. This is an opportunity through the National Park Service Experienced Services Program, administered by NEW Solutions. Enrollees are program participants, not federal or NEW Solutions employees. Enrollment is temporary and at-will, with no guaranteed employment period. Applicants must be legally eligible to work in the United States and meet the program’s minimum age of 55.

Requirements

  • MA/MS degree in instructional design, adult learning, or a related field.
  • Formal training or certification in adult learning or instructional design.
  • At least 5 years of additional experience in instructional systems design, virtual (synchronous and asynchronous) training, and blended learning.
  • Ability to work independently and in virtual and, if required or possible, face-to-face team environments.
  • Ability to present oral and written materials reporting the formulation of concepts, proposals, and recommendations for course design.
  • Ability to maintain high levels of creativity, visualization, and quality.
  • Experience with Windows, MS Word, MS Teams, and MS SharePoint.
  • Legally eligible to work in the United States.
  • Minimum age of 55.

Nice To Haves

  • Experience working with federal programs, technical subject matter experts, or practitioner-based training environments.
  • Experience with Articulate Rise and Storyline.

Responsibilities

  • Develop and manage plans for curriculum and training delivery, including scheduling, tracking, reporting, and troubleshooting.
  • Coordinate with the NPS Training Specialist and subject matter experts to implement Academy courses.
  • Translate best practices into practical, accessible learning experiences that meet program goals and participant needs.
  • Develop training content using case studies and real-world applications, and convert technical material into engaging instructional formats.
  • Identify and coordinate qualified trainers and facilitators with NPS leadership.
  • Lead communications and outreach to promote training opportunities and support participant engagement.
  • Assess training needs, course effectiveness, and delivery methods.
  • Analyze feedback and recommend improvements to strengthen outcomes.
  • Support Academy strategic planning and alignment with RTCA and NPS priorities.
  • Prepare briefings and memos summarizing course evaluations and program impact for leadership.
  • Coordinate and support RTCA Communities of Practice to foster peer learning, knowledge sharing, and ongoing engagement.
  • Facilitate connections between training content and practitioner networks to reinforce learning and application.
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