Learning and Development Specialist

Guitar Center•Westlake Village, CA
•Hybrid

About The Position

The Learning and Development Specialist designs, develops, facilitates, implements, and evaluates learning programs that support employee growth, leadership capability, and organizational effectiveness. The role partners with business leaders, HR partners, subject matter experts, and cross-functional teams to identify learning needs and skill gaps and create engaging learning experiences aligned with organizational goals and culture. The specialist creates and maintains learning content, applies instructional design principles and adult learning methodologies, facilitates programs across delivery formats, and evaluates effectiveness to guide continuous improvement. The position also coordinates learning logistics, supports learning platforms and the Learning Management System, manages multiple learning projects, and contributes to organizational development initiatives. This is a hybrid role, onsite Tuesday through Thursday and remote Monday and Friday, based in Westlake Village, California; Brownsburg, Indiana; Washington, DC; Kansas City, Missouri; or Frederick, Maryland. The stated annual pay range is $75,000–$90,000, depending on background and experience; actual compensation may vary based on experience, education, location, and other factors.

Requirements

  • Bachelor’s or advanced degree in Organizational Psychology, Organizational Development, Human Behavior, Applied Psychology, or a related field, or an equivalent combination of education and experience.
  • 2–5 years of experience in Learning & Development designing, implementing, and facilitating programs for complex businesses with a range of employee types and levels.
  • Experience with Learning Management Systems and multimedia content development.
  • Excellent presentation and written and verbal communication skills; well organized.
  • Strong client service and problem-solving skills, with the ability to execute in a fast-paced environment.
  • Strong project management, communication, facilitation, and collaboration skills.
  • Knowledge of adult learning theories and instructional design methodologies.
  • Demonstrated commitment to continuous learning and staying current with industry trends.

Nice To Haves

  • Experience with e-learning tools such as Articulate and Adobe Creative Suite.
  • Master’s degree in Industrial-Organizational Psychology or a related field.
  • Certification in instructional design or a related discipline.
  • Experience with gamification and interactive learning strategies.
  • AI tool proficiency and ability to leverage emerging technologies to enhance learning design, content, and learner engagement.

Responsibilities

  • Design, implement, and continuously improve learning and development initiatives across the organization.
  • Partner with business leaders and stakeholders to identify learning needs, skill gaps, and development opportunities.
  • Develop and maintain facilitator guides, presentations, participant workbooks, job aids, e-learning modules, and multimedia content.
  • Apply instructional design principles and adult learning methodologies to create relevant, interactive learning solutions for diverse audiences.
  • Maintain learning programs and content aligned with organizational goals and employee career development paths, ensuring consistency, accuracy, and relevance.
  • Use learning technologies and innovative learning strategies to enhance engagement and effectiveness.
  • Evaluate learning effectiveness using participation metrics, learner feedback, knowledge retention, and business impact measures.
  • Stay current on industry trends, instructional design practices, and learning technologies.
  • Facilitate instructor-led, virtual, e-learning, and blended learning experiences for employees at all levels.
  • Facilitate workshops and leadership development experiences that foster engagement, participation, and practical application.
  • Coordinate training schedules, logistics, setup, communications, and program administration.
  • Support administration and maintenance of learning platforms and Learning Management Systems.
  • Manage multiple learning projects, including timelines, milestones, and deliverables, ensuring timely delivery of high-quality learning experiences and materials.
  • Collaborate with Training Managers, business leaders, HR partners, subject matter experts, and cross-functional teams to align learning solutions with organizational priorities and business objectives.
  • Support organizational development initiatives such as onboarding, employee engagement, performance management, leadership development, workforce planning, and change management.
  • Perform additional duties as assigned.
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