Learning and Development Specialist

Guitar Center • Westlake Village, CA

8h • Hybrid

About The Position

The Learning and Development Specialist designs, develops, facilitates, implements, and evaluates learning programs that support employee growth, leadership capability, and organizational effectiveness. The role partners with business leaders, HR partners, and subject matter experts to identify skill gaps and create engaging learning experiences aligned with organizational goals and culture. It supports learners across diverse employee groups and delivery formats, including instructor-led, virtual, e-learning, and blended learning.

The Specialist creates and maintains learning materials such as facilitator guides, presentations, participant workbooks, job aids, e-learning modules, and multimedia content. The role applies instructional design principles and adult learning methodologies, uses learning technologies to improve engagement, and evaluates effectiveness through participation metrics, learner feedback, knowledge retention, and business impact measures. It also coordinates program logistics, supports learning platforms and LMS administration, manages multiple learning projects, and contributes to organizational development initiatives as needed.

This is a hybrid position based in Westlake Village, California, with onsite work Tuesday through Thursday and remote work Monday and Friday. Guitar Center describes its mission as helping people find their sound and experience the joy of creating music. The company operates retail, e-commerce, music education, and audio-visual integration businesses.

Requirements

• Bachelor’s degree or advanced degree in Organizational Psychology, Organizational Development, Human Behavior, Applied Psychology, or a related field, or an equivalent combination of education and experience.
• 2–5 years of experience in Learning & Development, designing, implementing, and facilitating programs for complex businesses with a spectrum of employee types and levels.
• Experience with Learning Management Systems and multimedia content development.
• Excellent presentation and written and verbal communication skills, with strong organization.
• Strong client service and problem-solving skills, including the ability to execute in a fast-paced environment.
• Strong project management, communication, facilitation, and collaboration skills.
• Knowledge of adult learning theories and instructional design methodologies.
• Demonstrated commitment to continuous learning and staying current with industry trends.

Nice To Haves

• Experience with e-learning tools such as Articulate and Adobe Creative Suite.
• Master’s degree in Industrial-Organizational Psychology or a related field.
• Certification in instructional design or a related discipline.
• Experience with gamification and interactive learning strategies.
• AI tool proficiency and ability to leverage emerging technologies to enhance learning design, content, and learner engagement.

Responsibilities

• Design, implement, and continuously improve learning and development initiatives across the organization.
• Partner with business leaders and stakeholders to identify learning needs, skill gaps, and development opportunities.
• Develop and maintain learning materials, including facilitator guides, presentations, participant workbooks, job aids, e-learning modules, and multimedia content.
• Apply instructional design principles and adult learning methodologies to create relevant, interactive, and effective learning solutions for diverse audiences.
• Maintain learning programs and content aligned with organizational goals and employee career development paths, ensuring consistency, accuracy, and relevance.
• Use learning technologies and innovative learning strategies to enhance learner engagement and effectiveness.
• Evaluate learning effectiveness using participation metrics, learner feedback, knowledge retention, and business impact measures, and use findings for continuous improvement.
• Stay current on industry trends, instructional design practices, and learning technologies.
• Facilitate instructor-led, virtual, e-learning, and blended learning experiences for employees at all levels.
• Deliver engaging learning experiences for diverse audiences in virtual and in-person environments.
• Facilitate learning content, programs, workshops, and leadership development experiences that encourage engagement, participation, and practical application.
• Coordinate training schedules, logistics, setup, communications, and program administration.
• Support the administration and maintenance of learning platforms and Learning Management Systems (LMS).
• Manage multiple learning projects, including timelines, milestones, and deliverables, and ensure timely delivery of high-quality learning experiences and materials.
• Collaborate with Training Managers, business leaders, HR partners, subject matter experts, and cross-functional teams to align learning solutions with organizational priorities and business objectives.
• Support organizational development initiatives such as onboarding, employee engagement, performance management, leadership development, workforce planning, and change management.
• Perform additional duties as assigned.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level