League Manager (Chicago, IL)

Brodie Rec League•Chicago, IL

1d•Onsite

About The Position

The League Manager runs a Brodie location end to end, owning game-night operations, crew performance, athlete experience, league administration, and growth. On game nights, the manager is accountable for the crew and for ensuring games start on time and meet the Brodie Standard. The manager leads and develops a Game Day Lead (GDL), who runs the floor, and oversees the Game Day Operators, referees, Athlete Highlight Specialists, and media staff assigned to their nights. In new or smaller markets, the manager partners with a City Launcher to grow the league while operating it. During the rest of the week, the League Manager handles scheduling, payroll, league health, captain communication, outreach, and other season operations. The position works independently on non-game days and keeps the District Manager informed through the CRM, Season Success Checklist, and weekly check-ins. The manager is responsible for measurable retention and growth targets, including re-signing teams, converting drop-in players, generating referrals, and managing ambassadors. The role is based on site at assigned Brodie venue(s) in or near the Chicago market. The manager is expected to be available every game night, generally from approximately 6 p.m. to midnight, including weekends, and to work and remain reachable approximately 9 a.m. to 5 p.m. on non-game weekdays. Reliable transportation is needed to move brand fixtures and equipment. The manager may also join the District Manager and team at HQ for training and check-ins as required. This is a full-time position reporting to a District Manager. Compensation is $60,000–$80,000 annually, plus a bonus of up to $5,000 per season and uncapped commission. The posting also describes growth and mentorship opportunities, a professional development budget, paid time off, paid sick leave, and the opportunity to play in Brodie League for free.

Requirements

At least 3 years of experience leading people, including hiring, scheduling, correcting, and developing a team of three or more in restaurants, hospitality, retail, fitness, events, sports operations, or a related setting.
Demonstrated ability to hold others to a standard and describe team outcomes, not just individual contributions.
Proven ownership of a recurring operation, such as a weekly shift, location, program, or season, using systems rather than relying on memory; takes ownership when problems occur and makes changes to prevent recurrence.
Experience reviewing and impacting a Profit and Loss statement.
Warmth and presence to make athletes feel welcomed and remembered.
A real relationship with basketball and the local community, through playing, coaching, refereeing, organizing, or captaining.
Full-time commitment as the candidate’s only job.
Availability for every game night at the location, approximately 6 p.m. to midnight, including weekends; availability and reachability approximately 9 a.m. to 5 p.m. on non-game weekdays; and willingness to work the league rather than play in it on game nights.
Residence in or near the market and ability to work on site at assigned Brodie venue(s) every game night.
Reliable transportation to move brand fixtures and equipment, and availability to attend HQ training and check-ins as required.
Comfort with selling and follow-up, including converting verbal interest into paid registrations and logging activity.
Ability to adopt new tools quickly, including PlayerOne, Rippling, and Slack.

Nice To Haves

Experience developing a supervisor or shift lead into a leader.
Experience playing in a Brodie league or familiarity with the league as an athlete.
A network in the local basketball or recreational sports community.
Experience with CRM, payroll, timesheet, or scheduling tools.

Responsibilities

Schedule, hire, brief, coach, and develop the Game Day Lead and game-night staff, typically a crew of 5–20 people depending on the venue.
Set crew standards and make performance and discipline decisions, involving the Game Day Lead in the process to develop their leadership.
Run game nights to the Brodie Standard, including leading the pre-game Launch Meeting, making forfeit decisions when teams do not show, resolving escalated disputes, and submitting reports within four hours of the final game.
Ensure the Game Day Lead sets up the gym, keeps courts streaming, and runs the floor effectively.
Own the athlete experience by greeting captains, engaging with spectators and drop-in players, sharing check-in duties, and personally checking in and introducing each drop-in player.
Run drop-ins, open runs, and events at the location, including managing the player experience and converting participants into teams.
Respond to player and captain messages within 24 hours and follow up on complaints within 48 hours.
Meet retention and growth targets by re-signing returning teams, converting drop-in players and spectators, driving referrals, and managing ambassador teams.
Personally contact captains, lapsed teams, and personal-network prospects, and log each outreach touch in the CRM.
Build and manage the season in PlayerOne, including scheduling regular-season games, playoffs, and all-star events; balancing divisions; onboarding captains; rostering free agents; and managing jerseys, equipment, and court bookings.
Review and approve staff timesheets and payroll accurately and on time in Rippling; maintain accurate stats and standings; and ensure overdue balances are settled before athletes play.
Work independently on non-game days and keep work visible to the District Manager through the CRM, Season Success Checklist, and weekly check-ins; raise registration or operational issues early with a plan.
Partner with the District Manager to hire, train, and develop the crew and Game Day Lead; create checklists and handoffs that enable the GDL to run game nights to the manager’s standard; develop the GDL toward a future League Manager role; and seek more capacity when the location sells out.
Partner with a City Launcher to bring in and retain teams in new or smaller markets.