Leader | Chick Fil A (4)

Retail and Dining Positions•Romulus, MI
•Onsite

About The Position

At Chick-fil-A’s Detroit Metro Airport location, Leaders help deliver first-class experiences for the traveling public while supporting a kitchen focused on freshly prepared food and quality ingredients. Leaders promote guest satisfaction by training employees and ensuring adherence to company standard operating procedures. They also ensure team members carry out tasks such as preparing food, stocking supplies, serving guests, cleaning tables and counters, resetting and bussing tables, greeting guests, and answering questions. The listed schedule is Tuesday through Saturday, 4:00 a.m.–12:00 p.m., with Sunday and Monday off. The role operates in a team-oriented airport environment that serves guests throughout the year.

Requirements

  • Ability to work various shifts in a 7/365 team-oriented environment, including nights, weekends, and holidays.
  • Excellent customer service skills and ability to communicate effectively in English.
  • Strong self-motivation, leadership, and organizational skills.
  • Positive interpersonal skills.
  • Self-starter able to prioritize and handle various tasks simultaneously.
  • Ability to adapt to changing priorities and unexpected situations.
  • Proficiency in reading, writing, and mathematics in English.
  • Ability to lift at least 25 lbs. and perform essential job functions including standing, bending, reaching, gripping, climbing a ladder, and walking long distances.
  • Ability to stand for long periods and work in an environment with varying temperatures.

Responsibilities

  • Train employees to support guest satisfaction.
  • Ensure employees adhere to company standard operating procedures.
  • Ensure team members prepare food and stock supplies.
  • Ensure team members serve guests, greet them, and answer questions.
  • Ensure team members clean tables and counters and reset or bus tables.
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