Lead Wraparound Facilitator

Global•Elkview, WV

46d

About The Position

Necco is seeking a Lead Wraparound Facilitator to oversee the growth and development of our Wraparound Program while providing supervision and support to program staff within designated office locations. This role includes maintaining a client caseload and ensuring high-quality service delivery in alignment with program standards. You should be accurately described as: A happy warrior who thrives on leading from the front with strategic thinking. A solid communicator in search of decisions that deliver real results. A courageous mutant; a problem-solver, financial steward, and one who excels at collaboration. A passionate pragmatist about the company’s success, growth, and program quality.

Requirements

Minimum 21 years of age
Bachelor’s degree in a human services-related field
Minimum 2 years of experience working with children and families experiencing emotional or behavioral challenges
Valid driver’s license and required auto insurance coverage (100/300/100)
Willingness to undergo training and travel as needed
Strong organizational skills, with the ability to manage multiple tasks efficiently
Excellent written and verbal communication skills
Successful completion of all required criminal background checks
Proficiency in navigating and utilizing software programs, including Microsoft Office, databases, Electronic Health Records (EHR), and dashboards

Nice To Haves

Master’s degree preferred
Licensed Social Worker or eligibility for licensure in West Virginia preferred, but not required

Responsibilities

Support the ongoing development and expansion of Wraparound Programs
Monitor and track family team progress, outcomes, and overall program effectiveness
Serve as a liaison between office locations and referring agencies within the region
Actively participate in team meetings, self-directed activities, and collaborative planning
Engage in community outreach efforts to strengthen support networks and enhance program resources
Contribute to data-driven workflows that empower team efficiency and performance
Provide oversight to ensure structured daily living activities and maintain the safety of clients, families, and communities
Participate in the “on-call” rotation, documenting and reporting activities while following up with the team and supervisor as necessary
Assist the Program Director in regular case reviews to maintain compliance with quality and program standards
Ensure compliance with Wraparound program policies, including adherence to all Wraparound phases
Uphold and implement the Ten Wraparound Principles throughout program operations
Provide training, mentoring, and guidance to program staff
Assist in case assignments and oversee Wraparound cases within designated counties
Maintain oversight of all Wraparound Program cases, addressing concerns and collaborating with facilitators and the Program Director
Mentor new staff on training, service delivery, partnerships with DHHR, and overall job responsibilities
Attend family meetings to provide guidance, problem-solving support, and mentorship to facilitators and family teams
Practice ruthless pragmatism
Engage in peer to peer feedback
Know and live the Necco Corporate Culture Principles
Embody the three essential virtues of humble, hungry and smart
Drive your Individual Performance Scorecard
Adhere to and contribute to the Necco meeting structure