Lead Wraparound Facilitator
About The Position
Necco is seeking a Lead Wraparound Facilitator to oversee the growth and development of our Wraparound Program while providing supervision and support to program staff within designated office locations. This role includes maintaining a client caseload and ensuring high-quality service delivery in alignment with program standards. The candidate selected will be responsible for program development, quality, performance, and risk management, leadership and staff development, and acting as a corporate citizen. This role requires a candidate who is a happy warrior, a solid communicator, a courageous mutant, and a passionate pragmatist.
Requirements
- Minimum 21 years of age
- Bachelor’s degree in a human services-related field
- Licensed Social Worker or eligibility for licensure in West Virginia preferred, but not required
- Minimum 2 years of experience working with children and families experiencing emotional or behavioral challenges
- Valid driver’s license and required auto insurance coverage (100/300/100)
- Willingness to undergo training and travel as needed
- Strong organizational skills, with the ability to manage multiple tasks efficiently
- Excellent written and verbal communication skills
- Successful completion of all required criminal background checks
- Proficiency in navigating and utilizing software programs, including Microsoft Office, databases, Electronic Health Records (EHR), and dashboards
Nice To Haves
- Master’s degree preferred
Responsibilities
- Support the ongoing development and expansion of Wraparound Programs
- Monitor and track family team progress, outcomes, and overall program effectiveness
- Serve as a liaison between office locations and referring agencies within the region
- Actively participate in team meetings, self-directed activities, and collaborative planning
- Engage in community outreach efforts to strengthen support networks and enhance program resources
- Contribute to data-driven workflows that empower team efficiency and performance
- Provide oversight to ensure structured daily living activities and maintain the safety of clients, families, and communities
- Participate in the “on-call” rotation, documenting and reporting activities while following up with the team and supervisor as necessary
- Assist the Program Director in regular case reviews to maintain compliance with quality and program standards
- Ensure compliance with Wraparound program policies, including adherence to all Wraparound phases
- Uphold and implement the Ten Wraparound Principles throughout program operations
- Provide training, mentoring, and guidance to program staff
- Assist in case assignments and oversee Wraparound cases within designated counties
- Maintain oversight of all Wraparound Program cases, addressing concerns and collaborating with facilitators and the Program Director
- Mentor new staff on training, service delivery, partnerships with DHHR, and overall job responsibilities
- Attend family meetings to provide guidance, problem-solving support, and mentorship to facilitators and family teams
- Practice ruthless pragmatism
- Engage in peer to peer feedback
- Know and live the Necco Corporate Culture Principles
- Embody the three essential virtues of humble, hungry and smart
- Drive your Individual Performance Scorecard
- Adhere to and contribute to the Necco meeting structure
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What This Job Offers
Job Type
Full-time
Career Level
Manager
