LEAD VALET

ABM US•Tampa, FL

20d

About The Position

The Lead Valet oversees valet operations, ensuring safe and efficient parking and retrieval of vehicles while delivering excellent customer service and managing a team of attendants. The role includes coordinating traffic flow, assisting guests, handling payments and revenue reporting, and maintaining a clean work area. The position requires working outdoors in an unprotected environment across all climates for extended periods.

Requirements

Must be at least 21 years of age.
Must possess a valid driver's license.
Must be able to operate both standard and automatic transmissions.

Responsibilities

Coordinate traffic flow.
Clearly communicate valet procedures, information, and directions to guests.
Respond appropriately to basic customer and team member inquiries.
Monitor illegal parking and immediately store vehicles.
Interact with guests in a friendly manner.
Assist guests with loading and unloading.
Collect and secure guest keys.
Predict and communicate traffic-flow peaks and lot issues.
Identify and arrange additional support when extended wait times occur.
Accurately tally and split the tip pool.
Receive and receipt a variety of valet payments.
Accurately reconcile and report daily revenue.
Project currency and coin requirements and reorder as necessary.
Operate, park, and retrieve vehicles safely while obeying traffic laws, facility policies, and applicable pedestrian regulations.
Work outdoors in an unprotected environment in all climates for extended periods.
Keep the work area free of debris.
Oversee valet operations and manage a team of attendants.

Benefits

ABM offers a comprehensive benefits package; details are available through ABM Team Member Benefits for front-line team members.
ABM provides access to a world-class training program and opportunities to use skills developed during military service.

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