Lead Valet
About The Position
The Lead Valet oversees the valet team in a fast-paced, upscale environment. The role ensures compliance with policies and procedures, enforces service standards, and communicates effectively with guests and associates. The Lead Valet is expected to stay organized and compassionate, set a positive example for the team, and provide memorable, five-star guest experiences. The schedule is Wednesday through Sunday, 10:00 AM to 6:00 PM, with a stated 40-hour work week and on-call availability as needed for incidents and reporting. Compensation is $29.00–$31.00 per hour, including tips. Employment is contingent on successful background and motor vehicle report screenings.
Requirements
- At least 2 years of supervisory experience.
- At least 3 years of continuous driver’s license experience; licenses suspended or expired within the past 3 years do not qualify.
- No more than 2 minor moving violations in the past 3 years.
- No major moving violations in the past 3 years.
- No alcohol- or drug-related violations in the past 3 years.
- Excellent communication and organizational skills.
- Ability to remain calm in any environment and encourage the team to do the same.
- Positive and friendly attitude and ability to provide exceptional five-star customer service.
- Ability to work a 40-hour week and be on call as needed for incidents and reporting.
- Clean criminal and driving records; employment is contingent on successful background and motor vehicle report screenings.
Nice To Haves
- Previous valet experience or experience in a similar industry.
Responsibilities
- Oversee the valet team in a fast-paced environment.
- Ensure team compliance with policies and procedures.
- Enforce service standards.
- Communicate effectively with guests and associates.
- Set a positive, compassionate tone for the team.
- Provide exceptional, memorable guest service.
- Be available on call as needed for incidents and reporting.
Benefits
- PTO and vacation package
- Competitive wages and daily cash tips
- Medical benefits through United Healthcare
- No-cost layered health benefits, including prescription coverage, urgent care, and telehealth for the employee and family
- No-cost cash-value life insurance
- Vision benefits through Principal
- Dental benefits through Principal
- Performance bonus program
- 401(k) options with 4% company matching
- Fun team environment
- Career advancement opportunities
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What This Job Offers
Job Type
Full-time
Career Level
Manager
Education Level
No Education Listed
