Lead Valet

ABM US • Miami, FL

10d

About The Position

The Lead Valet oversees valet operations, ensuring vehicles are parked and retrieved efficiently and safely while delivering excellent customer service and managing a team of attendants. The role includes coordinating traffic, handling guest interactions and payments, supporting operational planning, and maintaining a clean work area. It requires working outdoors in an unprotected environment in all climates for extended periods.

Requirements

• Must be 21 years of age.
• Must possess a valid driver’s license.
• Must be able to operate both standard and automatic transmissions.

Responsibilities

• Coordinate traffic flow.
• Communicate valet procedures, information, and directions clearly and effectively to guests.
• Respond appropriately to basic customer and team member inquiries.
• Monitor illegal parking and immediately store vehicles.
• Interact with guests in a friendly manner.
• Assist guests with loading and unloading.
• Collect and secure guest keys.
• Predict and communicate traffic-flow peaks and lot issues.
• Identify and arrange extra support when wait times are extended.
• Accurately tally and split the tip pool.
• Receive and receipt a variety of valet payments.
• Accurately reconcile and report daily revenue.
• Project currency and coin requirements and reorder as necessary.
• Operate, park, and retrieve vehicles safely while obeying traffic laws, facility policies, and applicable pedestrian regulations.
• Work outdoors in an unprotected environment in all climates for extended periods.
• Keep the work area clean of debris.

Benefits

• ABM offers a comprehensive benefits package; details are available through ABM Team Member Benefits for Front Line Team Members.
• Access to a world-class training program.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed