Lead Valet Attendant

VPNE•West Palm Beach, FL

About The Position

The Lead Valet helps the operation run smoothly by supporting an enthusiastic team and providing exceptional service. The role makes a positive impression on guests through friendly interactions and aims to deliver the best possible experience while providing safe and efficient service. The Lead Valet oversees team members, vehicle and key tracking, and the professional appearance of the work area. They also train new valets to help them perform their duties effectively and safely.

Requirements

Proficient in English, both verbally and in writing.
Friendly and outgoing.
Supervisory experience.
Able to smile during customer interactions.
Upbeat personality, willingness to go the extra mile, and strong work ethic.
Maintain uniform standards while on the job premises.
Ability to run and move quickly.
Ability to organize cars efficiently.
Ability to stand for long periods.
Ability to safely operate vehicles and pass a driving test on a manual transmission vehicle.
Ability to lift a minimum of 50 lbs.
At least 18 years of age.
Valid driver's license in the state of residency.
Able to pass a criminal background check and RMV check.
Ability to build relationships with customers.
Clean driving record deemed insurable by VPNE’s current insurance provider.

Responsibilities

Ensure employees and guests are safe at all times.
Safely operate vehicles when needed to minimize the potential for accidents.
Oversee the tracking of keys and vehicles throughout the garage.
Ensure team members provide exceptional guest experiences by greeting, smiling at, and helping every guest as they enter the garage.
Set an upbeat tone and create a positive environment for team members and customers.
Remind team members to use approved language choices.
Communicate with coworkers about the organizational plan when the shift is over.
Set an example by maintaining a sharp appearance and helping employees follow uniform guidelines.
Oversee team members and maintain a professional work area.
Train new valets, providing the knowledge and skills needed to perform their duties effectively and safely.