Lead Valet Attendant

VPNE•West Palm Beach, FL

10d

About The Position

The Lead Valet helps ensure the operation runs smoothly by supporting an enthusiastic team and providing exceptional service. The role creates a positive impression through friendly, positive interactions and aims to give every guest the best possible experience while delivering safe and efficient service. The Lead Valet oversees team members, supports professional workplace standards, and trains new valets to perform their duties effectively and safely.

Requirements

Proficient in spoken and written English.
Friendly and outgoing.
Supervisory experience.
Able to smile during customer interactions.
Upbeat personality, willingness to go the extra mile, and strong work ethic.
Maintain uniform standards while on the job premises.
Ability to run and move quickly.
Ability to organize cars efficiently.
Ability to stand for long periods.
Ability to safely operate vehicles and pass a driving test on a manual transmission vehicle.
Ability to lift a minimum of 50 lbs.
Be at least 18 years of age.
Possess a valid driver's license in the state of residency.
Able to pass a criminal background check and RMV check.
Ability to build relationships with customers.
Clean driving record deemed insurable by VPNE’s current insurance provider.

Responsibilities

Help ensure employees and guests are safe at all times.
Safely operate vehicles when needed to minimize the potential for accidents.
Oversee the tracking of keys and vehicles throughout the garage.
Ensure team members provide exceptional guest experiences by smiling, greeting, and assisting guests as they enter the garage.
Set an upbeat, positive tone for the workplace and encourage team members to create a welcoming environment.
Remind team members to use approved language choices.
Communicate the organizational plan to co-workers when the shift is over.
Set an example by maintaining a polished appearance and helping employees follow VPNE’s uniform guidelines.
Oversee team members and maintain a professional work area.
Train new valets and provide the knowledge and skills needed to perform duties effectively and safely.