Lead Uniquean Ambassador

Unique USA Inc • Fresno, CA

3d • Onsite

About The Position

The Lead Uniquean Ambassador is an hourly Warehouse Operations role in Fresno, California, reporting to the Operations Manager. The position leads all production areas alongside Operations Managers to help ensure safety, production, and quality standards are achieved. The Lead UA sets the pace for other UAs and leads by example throughout the operation.

The role supports daily warehouse operations by enforcing safety policies and standard operating procedures, communicating safety topics, driving production, and supporting associate development through training and coaching. It also involves reporting attendance exceptions, completing motion studies and methods evaluations, assisting Operations Managers as assigned—including full-shift coverage—and leading projects or other assigned duties. The description notes that duties may change based on business needs.

Requirements

• Be at least 18 years old.
• High school diploma or equivalent preferred.
• 2–3 years of warehouse experience preferred.
• Be cross-trained in all departments and able to train and coach in those areas.
• Demonstrate an in-depth understanding of Unitech, Slack, and email correspondence.
• Lift up to 75 pounds alone and 150 pounds with assistance.
• Bend, twist, kneel, lift, pull, push, walk, and stand for the entire shift.
• Climb a step ladder up to 25 feet high.
• Work successfully in a team environment.
• Read labels and numbers and see colors.
• Pay attention to detail.
• Work rapidly at a constant pace in a fast-paced environment.
• Work flexible and extended hours, weekends, and holidays as needed.
• Consistently meet productivity standards in all assigned areas.
• Work in areas with temperature and humidity variations based on local weather conditions.
• Prioritize, work well under time pressure, and focus amid noise.
• Adhere to and comply with company procedures, regulations, and safety laws.
• Demonstrate clear verbal and written communication with Senior Leadership.

Nice To Haves

• High school diploma or equivalent.
• 2–3 years of warehouse experience.

Responsibilities

• Review and enforce safety policies and procedures.
• Lead communication of weekly safety topics during shift-start meetings.
• Review and enforce standard operating procedures.
• Drive daily production to achieve shift goals and quality standards.
• Lead UA-driven initiatives to accelerate associate development.
• Identify coaching opportunities and draft documentation in partnership with the Operations Manager.
• Report attendance exceptions to the Operations Manager and HR through the internal communication system.
• Ensure employees work efficiently and professionally and provide excellent customer service to internal and external partners.
• Support Operations Managers, including providing full-shift coverage when assigned by Senior Leadership.
• Complete motion studies and methods evaluations.
• Train new associates and/or low performers, including delivering documented feedback.
• Lead projects and perform other duties as assigned by Operations Managers and/or Senior Leadership.

Benefits

• Free medical benefits with the HSA medical plan and other medical plan options.
• Voluntary vision, dental, and life insurance, plus short- and long-term disability.
• Bi-weekly pay.
• Matching 401(k).
• Paid time off.
• Employee Assistance Program.
• Employee discounts.
• TicketsatWork.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED