Lead Technician

EMCOR Facilities Services•Glendale Heights, IL

About The Position

Lead Technicians serve as tactical leaders in their regions, providing direction, setting priorities, assigning tasks, coordinating projects, and offering technical expertise and support to technicians at job sites. They help ensure technicians work safely and receive training in technical skills and administrative procedures. Lead Technicians are expected to spend 95% of their time on billable work orders. The role involves facilities maintenance across building trades and daily local travel between properties.

Requirements

High school diploma, degree or certification, or equivalent professional experience in landscaping, trades such as electrical, HVAC, plumbing, or carpentry, or specialty floor care.
Five or more years of mechanical experience, including electrical, plumbing, and carpentry, or an equivalent combination of training, education, and experience.
Applicable certifications and licenses, and a valid driver’s license in good standing.
Ability to read and interpret safety rules, operating and maintenance instructions, and procedure manuals.
Ability to write routine reports and correspondence and speak effectively before groups of customers or employees.
Ability to use a tablet and business systems or document-management database software, including Microsoft Office, Lotus Notes, Word, and Excel.
Experience installing, maintaining, troubleshooting, and repairing building mechanical systems, including HVAC, plumbing, and electrical systems.
Ability to travel locally between properties daily.
Ability to meet the role’s physical demands, including lifting and moving items up to 75 pounds and climbing, balancing, standing, walking, and working in varied positions.

Responsibilities

Train new employees on EMCOR field organizational practices and procedures.
Lead, coach, and provide trade knowledge to technicians in the field.
Observe technicians’ workmanship, including both task execution and completion of associated administrative functions such as Mobil Link, DSI, and paperwork.
Assist technicians with complicated or skilled work orders when geographically practical.
Serve as a facilities maintenance subject matter expert.
Complete duties assigned by the Regional Manager.
Complete assigned work orders in a timely manner and communicate work order status through a tablet or another designated business process.
Perform day-to-day repairs, emergency maintenance, and preventive maintenance.
Comply with applicable codes, regulations, governmental agency requirements, company directives, OSHA standards, and company safety policies.