Lead Technician

Network Connex•Dallas, TX

About The Position

The Lead Technician manages all phases of data center installation projects, taking ownership from receipt of a completed engineering work package through project completion and delivery of final documentation. The role is responsible for job layout and execution planning, maintaining compliance and quality standards, and leading teams on projects of varying sizes. The Lead Technician works independently while coordinating with customers and team members, and may need to travel and maintain a flexible work schedule. The position requires proficiency in installing, terminating, testing, and troubleshooting copper and fiber cabling systems in accordance with TIA/EIA and BICSI standards. The technician directs installation of cable trays, racks, and cabinets, and applies grounding and bonding practices. Responsibilities also include operating and managing test equipment and test records, interpreting test results, and resolving cable plant issues. High school diploma or GED is required. BICSI and industry certifications are preferred. The role requires 5–10 years of experience, the ability to drive a company vehicle, lift up to 75 pounds, stand for extended periods, and climb ladders. A background check and driver’s license check are required; candidates who accept an offer must also pass a drug screening.

Requirements

High school diploma or GED.
5–10 years of experience.
Ability to work independently without direct supervision and demonstrate initiative and teamwork.
Strategic thinking and leadership ability.
Good organizational, written, and verbal communication skills, with attention to documentation.
Strong people skills and a customer-oriented approach.
Positive, proactive approach and strong work ethic.
Willingness to travel and work a flexible schedule.
Full understanding of project scope and ability to accurately complete required paperwork.
Competence in copper and fiber installation and termination in accordance with TIA/EIA and BICSI standards.
Competence in testing and troubleshooting copper and fiber cable plant systems in accordance with TIA/EIA and BICSI standards.
Knowledge of grounding and bonding principles and ability to properly ground and bond equipment.
Knowledge of Cat5, Cat5E, and Cat6 testers, fiber power meter testers, and OTDR operation, including saving and transferring results.
Ability to drive a company vehicle throughout the day.
Ability to lift up to 75 pounds, stand for long periods, and climb ladders.
Ability to pass a background check and driver’s license check; candidates accepting an offer must also pass a drug screening.

Nice To Haves

BICSI Technician certification.
Industry manufacturer certifications.
OSHA 30 safety certification.
HILTI powder actuated tools certification or qualification.
Knowledge of fiber terminology and troubleshooting.

Responsibilities

Manage all phases of data center installation projects.
Take ownership of projects from receipt of a completed engineering work package through completion and delivery of final documentation.
Plan job layouts and execution, and understand the project scope of work.
Run small, medium, and large projects as required.
Lead teams in assembling, installing, and securing cable trays, racks, and cabinets used in telecommunications closets.
Install and terminate copper and fiber products according to TIA/EIA and BICSI standards.
Test, troubleshoot, and repair copper and fiber cable plant systems according to TIA/EIA and BICSI standards.
Apply grounding and bonding practices, including bonding cable trays and grounding racks and cable trays.
Operate copper and fiber testers and an OTDR; save, download, and store test results on the network.
Interpret fiber and copper test results and troubleshoot and repair cable plant systems to ensure valid test results.
Complete project paperwork and maintain meticulous documentation.
Stay current with technologies and installation procedures.
Provide customer-oriented service and support team members.

Benefits

Vanguard 401(k) plan with immediate vesting and a company match.
10 paid company holidays.
PTO accrual schedule.
Discounts on products and services.
Comprehensive benefits package supporting physical, mental, and financial health; participation begins on the first of the month following the start date.

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