Lead Technician

EMCOR Facilities Services, Inc.•Glendale Heights, IL

About The Position

Lead Technicians provide tactical leadership within their assigned region. They establish priorities, assign tasks, coordinate projects, and provide expertise and support to technicians at job sites. They ensure technicians work safely and are trained in technical skills and administrative functions. Lead Technicians are expected to spend 95% of their time on billable work orders. The role includes performing and supporting facilities maintenance work, training and coaching technicians, monitoring workmanship and completion of associated administrative requirements, and following through on duties assigned by the Regional Manager. It involves daily local travel between properties.

Requirements

High school diploma, degree or certification, or equivalent professional experience in landscaping, a trade such as electrical, HVAC, plumbing, or carpentry, or specialty floor care.
Five or more years of mechanical experience, including electrical, plumbing, and carpentry, or an equivalent combination of training, education, and experience.
Related work experience in one or more building trades demonstrating the ability to perform the duties and responsibilities of the role.
Applicable certifications and licenses, and a valid driver’s license in good standing.
Ability to read and interpret safety rules, operating and maintenance instructions, and procedure manuals.
Ability to write routine reports and correspondence and speak effectively before groups of customers or employees.
Ability to use and operate a tablet and business systems or document-management database software, including Microsoft Office applications and Lotus Notes.
Experience installing, maintaining, troubleshooting, and repairing building mechanical systems, including HVAC, plumbing, and electrical systems.
Ability to perform the listed physical activities and lift or move loads of up to 75 pounds occasionally.

Responsibilities

Train new employees on EMCOR field organizational practices and procedures.
Provide tactical leadership in the field, including leading, coaching, and sharing trade knowledge with technicians.
Observe technicians’ workmanship in the field and review their completion of related administrative functions, including Mobil Link, DSI, and paperwork.
Assist technicians with complicated or skilled work orders when geographically practical.
Serve as a facilities maintenance subject matter expert.
Complete duties assigned by the Regional Manager.
Complete assigned work orders in a timely manner and communicate work order status through a tablet or other designated business process.
Perform assigned day-to-day repairs, emergency maintenance, and preventive maintenance.
Comply with applicable codes, regulations, governmental agency requirements, company directives, OSHA standards, and company safety policies.
Travel locally between properties each day.