Water fire and mold remediation Lead Technician

United Water Restoration Group•Tampa, FL

About The Position

United Water Restoration Group is seeking a Lead Technician to join its growing team in Tampa. The company is a 24/7 restoration business specializing in water damage restoration, mold removal and remediation, fire damage repair, and smoke damage restoration. It responds to emergencies around the clock and performs restoration work from cleanup through mold mitigation and water restoration. The Lead Technician assesses damage with homeowners and business owners, secures service contracts, documents losses, and manages restoration and mitigation work. The role includes removing approved building materials, placing equipment appropriately, applying fast-drying practices, and monitoring jobs through completion. The technician communicates with customers and in-house representatives and uses project-management, moisture-mapping, and PSA database software. This is a full-time position. Salary is to be discussed based on experience. The role includes rotating on-call coverage, including weekends.

Requirements

At least 2 years of experience in water mitigation, mold remediation, and fire damage restoration; proof of previous experience is required.
Strong written and verbal communication skills.
Positive, can-do attitude.
Ability to use and handle a computer, tablet, or smartphone.
Ability to work both as part of a team and independently.
Must pass a background check and drug test and have a good driving record.

Nice To Haves

IICRC WRT, ANSI, AMRT, or related certifications pertaining to the scope of work.

Responsibilities

Communicate with homeowners and business owners to secure service contracts.
Schedule and meet with customers to assess damage requiring repair.
Prepare loss documentation, including contracts, photographs, sketches, and daily reports.
Document work in project-management and moisture-mapping software programs.
Remove approved materials and place the appropriate amount of equipment for each space.
Use fast-drying practices and techniques to dry materials as quickly as possible.
Remove building materials such as baseboards, drywall, cabinets, countertops, and laminate flooring.
Monitor jobs daily and contact and follow up with homeowners to arrange daily appointments.
Take moisture readings during each monitoring visit and upload photographs, readings, and notes to the PSA database for in-house representatives.
Maintain a professional appearance and demeanor.
Participate in rotating on-call coverage, including weekends.