CES Lead Technical Program Manager
About The Position
As a Lead Technical Program Manager on the Consumer & Community Banking Core Engineering Solutions team, you will drive delivery of complex technology projects and programs that support business goals across the firm. The role applies technical expertise and program leadership to develop solutions while managing resources, budgets, and teams. It involves navigating ambiguity and change, aligning technology initiatives with business goals, and using communication and stakeholder management skills to influence decisions and build productive working relationships. The position also contributes to operational planning and risk management, with a focus on high-quality service delivery. The role uses enterprise-authorized AI capabilities to support program planning, risk synthesis, governance, and reporting. AI-assisted outputs must be validated by a human and handled according to data-sensitivity requirements and delivery standards. Chase offers a competitive total rewards package, with base salary based on role, experience, skill set, and location. Eligible employees may receive commission-based pay or discretionary incentive compensation, and benefits vary based on eligibility.
Requirements
- At least 5 years of experience or equivalent expertise in technical program management, leading complex technology projects and programs in a large organization.
- Strong background in software engineering and high-level technology experience.
- Experience using enterprise-authorized AI capabilities for program management workflows, with strong validation habits and awareness of data sensitivity.
- Ability to review and validate AI-assisted plans, risks, and recommendations before use, escalating when uncertain and following data-handling expectations.
- Advanced stakeholder management skills, including building productive relationships and influencing decisions across cross-functional teams and clients.
- Track record of managing resources, budgets, and high-performing teams in a fast-paced, agile environment.
- Proficiency in analytical reasoning and problem-solving to break business, technical, or operational objectives into manageable tasks and activities.
- Experience with portfolio planning, quarterly prioritization, capacity management, and roadmap development.
- Familiarity with tools such as Jira, Jira Align, Confluence, Git-based development platforms, continuous integration and delivery tools, test management platforms, Power BI, Tableau, or similar tools.
- PMP, SAFe, Scrum Master, PgMP, or similar certification.
- Comfort operating on the technology side of some of the largest and most critical programs.
Nice To Haves
- Experience leading enterprise application development, software engineering delivery, application modernization, cybersecurity, cryptography, cloud, platform, or infrastructure transformation initiatives.
- Working knowledge of modern software engineering and delivery practices, including architecture and design reviews, development workflows, release management, continuous integration and delivery, and production readiness.
- Experience translating application security, data protection, encryption, or cryptographic modernization requirements into actionable engineering plans and delivery outcomes.
- Experience defining or governing testing strategies across unit, integration, performance, security, regression, and user acceptance testing, including quality gates, defect resolution, and release readiness.
- Financial services or highly regulated industry experience.
Responsibilities
- Develop and execute project plans covering technical requirements, resource allocation, and timelines to deliver technology solutions on time.
- Use enterprise-authorized AI capabilities to support program planning and risk synthesis, validating outputs and handling data according to sensitivity requirements.
- Identify and mitigate risks, address potential roadblocks, and implement contingency plans to maintain project and program momentum.
- Collaborate with engineering, product, and business stakeholders to define program scope, objectives, and deliverables aligned with business goals.
- Assess program performance, identify improvement opportunities, and implement data-driven optimizations.
- Champion agile delivery practices and continuous improvement, fostering learning and innovation.
- Promote reuse-first, AI-assisted practices for program governance and reporting, ensuring human review and alignment with delivery standards.
Benefits
- Comprehensive health care coverage
- On-site health and wellness centers
- Retirement savings plan
- Backup childcare
- Tuition reimbursement
- Mental health support
- Financial coaching
- Eligible roles may receive commission-based pay and/or discretionary incentive compensation in cash and/or forfeitable equity
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What This Job Offers
Job Type
Full-time
Career Level
Senior
Education Level
No Education Listed
