Full-Time Lead Store Associate (New Store)

ALDI•Mesa, AZ

11d

About The Position

The Lead Store Associate is a keyholder who independently opens and closes the store when store management is absent. The role guides associates, stockers, and cashiers through opening and closing duties, helps maintain store standards, and supports an excellent customer shopping experience. This full-time position averages 38 hours per week. Starting wage is $20.50 per hour, with stated wage increases of $21.00 in year 2, $21.50 in year 3, $21.50 in year 4, and $22.50 in year 5.

Requirements

At least 18 years old.
Ability to build rapport, trust, and open communication that enhances team performance.
Ability to work independently and as part of a team while leading store personnel toward planned results.
Ability to understand and implement Standard Operating Procedures and company policies to meet store goals and maintain compliance.
Ability to perform leadership and administrative duties.
Ability to provide prompt and courteous customer service.
Ability to operate store equipment, including cash registers, floor scrubbers, cardboard balers, pallet jacks, handheld devices, and computers.
Ability to develop and maintain positive relationships with internal and external parties.
Effective verbal and written communication skills.
Ability to organize, prioritize, and complete activities effectively.
Ability to establish and execute plans and goals.
Reliable and prompt attendance.
Ability to meet availability requirements.

Nice To Haves

High school diploma or equivalent.
Prior experience in a retail environment.
Prior management experience.

Responsibilities

Oversee appropriate resolution of employee and customer concerns, aligning with store management as needed.
Communicate job responsibilities and performance expectations to store personnel when store management is absent.
Assist store management with action plans to improve operating results and personnel development.
Inform store management of team developments and concerns in a timely and effective manner.
Communicate and collaborate effectively with ALDI employees at all levels, customers, third-party vendors, and business partners.
Lead, develop, and supervise the team to support sales, team engagement, customer satisfaction, and consistent high performance.
Model the company strategy and core values, and foster a positive, collaborative, team-oriented work environment.
Stock shelves and displays neatly according to merchandising planograms.
Use the point-of-sale system to scan and process purchases accurately and report scanning concerns or errors to store management.
Complete curbside pickup orders by retrieving items, verifying contents, and delivering orders promptly to customers’ vehicles from the staging area.
Execute opening and closing duties in the absence of store management.
Delegate and oversee tasks assigned to store associates, cashiers, and stockers in the absence of store management.
Assist store management in achieving operational efficiency and total loss goals.
Follow cash policies and procedures.
Resolve or refer employee and customer concerns to the store manager as needed.
Model, communicate, and monitor compliance with established policies and procedures.
Ensure personnel follow expense guidelines, inventory procedures, product handling practices, and cash handling policies to minimize loss.
Ensure personnel maintain zone and merchandising standards and comply with company guidelines, policies, and procedures.
Support a safe working environment by identifying and rectifying unsafe conditions, including ergonomic and equipment concerns.
Perform general cleaning tasks to company standards.