Full-Time Lead Store Associate (New Store)

ALDI•Morehead City, NC

11d

About The Position

The Lead Store Associate is a keyholder responsible for independently opening and closing the store when store management is absent. The role guides associates, stockers, and cashiers through opening and closing duties, helps maintain store standards, and supports an excellent customer shopping experience. This is a full-time position averaging 38 hours per week. Starting pay is $20.00 per hour, with stated wage increases to $20.50 in Year 2, $21.00 in Year 3, $21.00 in Year 4, and $22.00 in Year 5.

Requirements

At least 18 years old.
Ability to develop rapport, trust, and open communication to enhance team performance.
Ability to work independently and as part of a team while providing effective leadership and achieving planned results.
Ability to understand and implement Standard Operating Procedures and company policies to achieve store goals and maintain compliance.
Ability to perform leadership and administrative duties.
Ability to provide prompt and courteous customer service.
Ability to operate store equipment, including cash registers, floor scrubbers, cardboard balers, pallet jacks, handheld devices, and computers.
Ability to develop and maintain positive relationships with internal and external parties.
Effective verbal and written communication skills.
Ability to organize, prioritize, and complete activities to make effective use of available time.
Ability to establish and successfully execute plans and goals.
Reliable and prompt attendance.
Ability to meet availability requirements.

Nice To Haves

High school diploma or equivalent.
Prior experience in a retail environment.
Prior management experience.

Responsibilities

Oversee appropriate resolution of employee and customer concerns, coordinating with store management as needed.
Communicate job responsibilities and performance expectations to store personnel when store management is absent.
Assist store management with action plans to improve operating results and personnel development.
Inform store management of team developments and concerns in a timely and effective manner.
Communicate and interact effectively with ALDI employees at all levels, customers, third-party vendors, and business partners.
Lead, develop, and supervise the team to support sales, team engagement, customer satisfaction, and consistent high performance.
Model the company strategy and core values, and foster a positive, collaborative, team-oriented working environment.
Stock shelves and displays neatly in accordance with merchandising planograms.
Use the point-of-sale system to scan and process purchases accurately, and report scanning concerns or errors to store management.
Complete curbside pickup orders by retrieving and verifying items and delivering them promptly to customers’ vehicles from the staging area.
Perform opening and closing duties when store management is absent.
Delegate and oversee tasks assigned to store associates, cashiers, and stockers when store management is absent.
Assist store management in achieving operational efficiency and total loss goals.
Follow cash policies and procedures.
Resolve concerns from store personnel and customers, or refer them to the store manager as appropriate.
Model, communicate, and monitor compliance with established policies and procedures.
Ensure personnel follow expense guidelines, inventory procedures, product-handling practices, and cash-handling policies to minimize loss.
Ensure personnel maintain zone and merchandising standards.
Ensure personnel comply with company guidelines, policies, and procedures and demonstrate appropriate coworker interactions.
Help maintain a safe working environment by identifying and rectifying unsafe conditions, including ergonomic and equipment concerns.
Perform general cleaning tasks to company standards.