About The Position

Valet Living is hiring a part-time Lead Service Valet to help deliver high-quality, consistent trash collection service at apartment communities. Reporting to the Operations Manager, this hands-on role supports service coverage, quality control, and team development, and is described as a steppingstone to the Area Leader position. When Area Leaders are off duty, the Lead Service Valet leads the team, manages service routes, and addresses issues in the field. The role also involves identifying trends, solving problems, and maintaining high service levels. The position pays $21 per hour, typically involves evening shifts Sunday through Thursday with some flexibility, and includes monthly mileage reimbursement.

Requirements

  • Must be at least 18 years old.
  • Must be authorized to work in the U.S.
  • Must have a smartphone with a data plan to use the mobile app; a biweekly stipend is provided.
  • Must have a valid driver’s license and an insured open-bed pickup or trailer-equipped vehicle.
  • Must be willing to work outdoors in all weather conditions.
  • Must be able to lift up to 50 lbs. and walk long distances.
  • Must have flexible availability, including evenings, weekends, holidays, and split shifts.
  • Customer-first mindset and strong work ethic.
  • Team leadership potential and motivation to grow into a management role.
  • Strong problem-solving, organization, and communication skills.
  • Ability to work independently and adapt to fast-changing environments.
  • Comfort using company tools and mobile apps.

Nice To Haves

  • Experience in logistics, valet trash, or field services is preferred.

Responsibilities

  • Cover Area Leader duties during absences and manage assigned service areas.
  • Train and support Service Valets; complete handoffs and onboarding as needed.
  • Conduct audits to assess service quality, safety, and operational efficiency.
  • Fill in on trash collection routes when needed due to absences or high volume.
  • Respond quickly to service issues and escalate complex problems.
  • Identify trends, prevent recurring issues, and recommend process improvements.
  • Provide support across multiple districts as business needs change.
  • Help with container delivery, new client launches, and community events.
  • Maintain positive relationships with peers, leadership, and client contacts.
  • Report safety hazards, equipment issues, and personnel concerns.

Benefits

  • Monthly mileage reimbursement.
  • Biweekly smartphone stipend.
  • DailyPay.
  • Clear path to leadership and career growth.
  • Supportive team that values employee impact.
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