About The Position

The Lead Service Valet helps deliver high-quality, consistent trash collection service at apartment communities. Reporting to the Operations Manager, this hands-on role supports service coverage, quality control, and team development, and is described as a steppingstone to the Area Leader position. When Area Leaders are off duty, the Lead Service Valet leads the team, manages service routes, and addresses field issues. The role also involves identifying trends, solving problems, and maintaining high service levels. The position pays $21 per hour and offers evening shifts, typically Sunday through Thursday, with some flexibility. Mileage is reimbursed monthly. A biweekly stipend is provided for the required smartphone data plan. The job includes outdoor work in all weather, walking long distances, and lifting up to 50 pounds. A valid driver’s license and an insured open-bed pickup or trailer-equipped vehicle are required.

Requirements

  • Must be at least 18 years old.
  • Must be authorized to work in the U.S.
  • Must have a smartphone with a data plan to use the mobile app.
  • Must have a valid driver’s license and an insured open-bed pickup or trailer-equipped vehicle.
  • Must be willing to work outdoors in all weather conditions.
  • Ability to lift up to 50 lbs. and walk long distances.
  • Flexible availability, including evenings, weekends, holidays, and split shifts.
  • Customer-first mindset and strong work ethic.
  • Strong problem-solving, organization, and communication skills.
  • Ability to work independently and adapt to fast-changing environments.
  • Comfort using company tools and mobile apps.

Nice To Haves

  • Experience in logistics, valet trash, or field services.
  • Team leadership potential and motivation to grow into a management role.

Responsibilities

  • Cover Area Leader duties during absences and manage assigned service areas.
  • Train and support Service Valets; complete handoffs and onboarding as needed.
  • Conduct audits to assess service quality, safety, and operational efficiency.
  • Fill in on trash collection routes when needed due to absences or high volume.
  • Respond quickly to service issues and escalate complex problems.
  • Identify trends, prevent recurring issues, and recommend process improvements.
  • Provide support across multiple districts as business needs change.
  • Help with container delivery, new client launches, and community events.
  • Maintain positive relationships with peers, leadership, and client contacts.
  • Report safety hazards, equipment issues, and personnel concerns.

Benefits

  • Mileage reimbursement paid monthly.
  • Biweekly smartphone data-plan stipend.
  • DailyPay access.
  • Clear path to leadership and career growth.
  • Supportive team environment.
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