About The Position

Valet Living is hiring a part-time Lead Service Valet to provide high-quality, consistent trash collection service at apartment communities. Reporting to the Operations Manager, this hands-on role supports service coverage, quality control, and team development. It is described as a steppingstone to the Area Leader position. When Area Leaders are off duty, the Lead Service Valet leads the team, manages service routes, and addresses field issues. Success includes identifying trends, solving problems, and maintaining service levels. The role pays $24 per hour and offers monthly mileage reimbursement. Shifts are typically Friday through Tuesday evenings, with some flexibility. A biweekly stipend is provided for the required smartphone data plan.

Requirements

  • Must be at least 18 years old.
  • Authorized to work in the U.S.
  • Smartphone with a data plan required to use the company mobile app.
  • Valid driver’s license and an insured open-bed pickup or trailer-equipped vehicle.
  • Willingness to work outdoors in all weather conditions.
  • Ability to lift up to 50 lbs. and walk long distances.
  • Flexible availability, including evenings, weekends, holidays, and split shifts.
  • Customer-first mindset and strong work ethic.
  • Strong problem-solving, organization, and communication skills.
  • Ability to work independently and adapt to fast-changing environments.
  • Comfortable using company tools and mobile apps.

Nice To Haves

  • Experience in logistics, valet trash, or field services.
  • Team leadership potential and the drive to grow into a management role.

Responsibilities

  • Cover Area Leader duties during absences and manage assigned service areas.
  • Train and support Service Valets; complete handoffs and onboarding as needed.
  • Conduct audits to assess service quality, safety, and operational efficiency.
  • Fill in on trash collection routes when needed due to absences or high volume.
  • Respond to service issues quickly and escalate complex problems.
  • Identify trends, prevent recurring issues, and recommend process improvements.
  • Provide support across multiple districts as business needs change.
  • Help with container delivery, new client launches, and community events.
  • Maintain positive relationships with peers, leadership, and client contacts.
  • Report safety hazards, equipment issues, and personnel concerns.

Benefits

  • Mileage reimbursement paid monthly.
  • Biweekly stipend for the required smartphone data plan.
  • DailyPay.
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