Lead Service Tech

WillScot • Normal, IL

9d • $25 - $38

About The Position

The Lead Service Tech is responsible for safety, quality work associated with the Get Ready process flow—including determining needed materials, labor, tools, equipment, and PPE—and refurbishment activities for WillScot products. The role requires compliance with WillScot policies and applicable laws and regulations. Success depends on conducting branch operations safely, cost-effectively, and with high quality, while promoting safety throughout the day.

This is a new position. The posting describes the general nature and level of work and notes that team members may be asked to perform duties outside their normal responsibilities as needed.

Requirements

• High school diploma or equivalent.
• At least 1 year of experience.
• Ability to delegate tasks to keep production on track.
• Good communication skills.
• Ability to conduct safety walks and coach other employees on proper safety protocols.
• Ability to work independently in a fast-paced environment.
• Some computer knowledge.
• Ability to communicate with customers, salespeople, contractors, shop personnel, and WillScot employees at various branch locations.
• Carpentry knowledge and experience.

Nice To Haves

• Electrical experience.
• Plumbing experience.
• HVAC experience.
• Welding experience.

Responsibilities

• Act in accordance with WillScot safety, transportation, and environmental policies.
• Promote health and safety results and help create a safer workplace.
• Attend safety meetings.
• Maintain a clean and organized work area.
• Ensure trailers are ready for scheduled delivery dates with high first-time quality and within established accuracy parameters of +/- 10%.
• Perform repairs and modifications, including framing and finish carpentry, electrical, flooring, plumbing, painting, running gear, and other modular building repair work.
• Maintain appropriate inventory of equipment, tools, and materials required for daily service tasks.
• Perform yard service tasks as requested by branch leadership, including check-in/check-out (off/on rent) inspections of off-rented buildings to determine repair scope and damages for customer invoicing.
• Create floor plan drawings as needed and relocate fleet units within the branch lot.
• Delegate daily tasks to team members as needed.
• Update production boards with status and assist with work order questions.
• Partner with Production Supervisors to escalate issues for quick resolution.

Benefits

• Medical insurance.
• Dental insurance.
• Vision insurance.
• Disability insurance.
• Life insurance.
• Paid time off, including company holidays.
• Tuition reimbursement.
• Retirement savings plan with company match.
• Some positions may offer commission, bonus, performance rewards, or other incentive programs.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED