Lead Service Engineer

Hackensack Meridian Health•Odessa, TX

1d•Onsite

About The Position

HMH is a global provider of drilling products and services, with operations across land and offshore environments and expanding work in subsea mining, geothermal, construction, and offshore wind. The company develops automation and digital solutions to help customers improve efficiency and environmental performance, and describes its workplace as casual, inclusive, respectful, and supportive of professional development. The role is described in the posting’s summary as a Field Service Technician responsible for safely installing, operating, maintaining, and troubleshooting HMH proprietary automated drilling systems and related third-party equipment on onshore and offshore drilling rigs. The position applies technical knowledge of electrical, hydraulic, and mechanical systems to optimize performance, reduce operational inefficiencies, and prevent field issues. It supports equipment installations through interpretation of engineering drawings and hydraulic schematics, provides training on safe operation and repairs, promotes compliance with the HMH HSE Management System, helps resolve complex technical issues, develops best practices, and maintains customer relationships. The position is located in Odessa, Texas.

Requirements

High school diploma or GED.
At least 2.5 years of experience working in a technical or field services role.
Commitment to Health, Safety, Security, and Environment (HSSE).
Previous experience as a Field Service Technician.

Nice To Haves

At least 5 years of experience in a service or maintenance capacity.
Enthusiasm for building a new company with cultural diversity.
Relevant trade certificate and/or 2–5 years of maintenance or service experience in a similar capacity, with a good safety record.

Responsibilities

Report directly to the Service Manager on day-to-day management and long-range stewardship of the company.
Travel to customer locations to test and repair equipment.
Troubleshoot and install equipment, and confirm that it is functional and in proper working condition.
Attend to customer needs as required, including providing telephone troubleshooting support when needed.
Provide onsite services to individuals and organizations.
Plan and execute service and maintenance activities under the Permit-to-Work System when required.
Participate in and lead the Safety Observation Card program, ensuring issues are reported and closed out.
Participate in Job Safety Analyses for service and maintenance operations; lead the JSA process as needed and ensure participants understand JSA and Permit-to-Work requirements.
Keep the service truck appropriately loaded with tools and inventory.
Coordinate service activities with clients to maximize operational efficiency and minimize downtime.
Maintain adequate inventory of equipment in the area of responsibility; coordinate receipt and issue of parts and material control.
Maintain housekeeping in shop and office areas.
Maintain comprehensive handover notes and ensure maintenance disciplines communicate handovers to relief personnel.
Report equipment damage to the Service Manager and ensure documentation and follow-up.
Stay current with operational and technical bulletins and keep required documents up to date.
Attend pre-tour, pre-job, weekly safety, and other client or third-party safety meetings as required.
Ensure and enforce proper use of personal protective equipment in the work area.
Schedule inspections, certification, and upkeep of equipment, including rigging and lifting equipment, overhead cranes, radios and communications equipment, environmental equipment, emergency and firefighting equipment, and forklifts.
Ensure certification and training requirements are met and maintained according to the company training matrix.
When not performing field work, perform assigned shop activities and assist with ongoing O&R jobs.
Represent the company professionally on and off the job, including maintaining confidentiality of company and client business.
Fulfill other requirements as directed by company policy and the Area Manager.