Lead Server

Experience Senior Living•Lone Tree, CO

15d•$14 - $15

About The Position

Experience Senior Living is seeking a Lead Server to provide high-quality customer service and help create a fine dining atmosphere for residents and guests. The role supports resident satisfaction with food and dining programs in collaboration with the Director of Culinary Services and/or Executive Director. The Lead Server also helps maintain dining room cleanliness and food safety, supports special events, and contributes to teamwork among dining and kitchen staff.

Requirements

Basic reading, writing, and mathematical skills.
Strong communication and teamwork skills.
Strong organization and time management skills.
Ability to resolve problems involving dissatisfied customers and/or employees.

Responsibilities

Provide a high level of customer service and promote a fine dining atmosphere.
Work closely with the Director of Culinary Services and/or Executive Director to keep residents satisfied with food and dining programs.
Set tables in accordance with ESL standards.
Serve beverages to residents and guests as requested.
Review the daily menu with residents.
Take and deliver accurate meal orders to residents and guests.
Remove used or soiled plates, utensils, glasses, and linen from the dining room as needed.
Follow Quality Enhancement standards and standard food safety practices.
Assist with the preparation and execution of special events, banquets, and theme meals.
When applicable, acquaint new residents with menus, seating, and dining options.
Clean and sanitize carpet, tables, chairs, condiment containers, and equipment used in the dining room.
Communicate resident likes and dislikes to the Director of Culinary Services for menu planning and resident satisfaction.
Promote a strong sense of teamwork and cooperation among staff.
Attend the pre-meal stand-up held for dining and kitchen staff.
Perform other duties as needed and/or assigned.