Lead Server

Elevation Hotel and Spa • Mount Crested Butte, CO

5d

About The Position

The F&B Captain serves as a lead member of the Food & Beverage team, providing exceptional guest service while supporting the day-to-day operation of the outlet. The role primarily works as a bartender and server, helping set the standard for service, teamwork, and guest engagement. The F&B Captain also assists with opening and closing responsibilities as needed, maintains an organized and efficient work environment, and provides additional support to the team and leadership during service.

Requirements

• Previous bartending and/or serving experience.
• Strong knowledge of food, beverage, and alcohol service.
• Excellent guest service and communication skills.
• Ability to lead by example and work effectively as part of a team.
• Ability to remain organized and professional in a fast-paced environment.
• Strong attention to detail and ability to multitask.
• Ability to work a flexible schedule, including evenings, weekends, and holidays.
• Must meet all applicable requirements for responsible alcohol service.
• Ability to stand for extended periods and lift up to 30 pounds as needed.

Nice To Haves

• Previous lead or supervisory experience.
• Hotel or resort F&B experience.

Responsibilities

• Provide attentive, professional service to guests as a bartender and server.
• Serve as a lead presence on the floor and support the F&B team throughout service.
• Prepare and serve alcoholic and non-alcoholic beverages according to recipes and service standards.
• Assist with opening and closing duties, including setup, breakdown, stocking, and securing the outlet.
• Support smooth shift transitions and communicate important information to incoming team members.
• Maintain cleanliness, organization, and sanitation of all F&B areas.
• Assist with monitoring and replenishing bar and service supplies.
• Support team members during high-volume periods to ensure timely and consistent service.
• Help ensure service standards, policies, and procedures are followed throughout the shift.
• Address basic guest concerns and escalate issues to F&B leadership when appropriate.
• Assist with training and provide guidance to new or less experienced team members.
• Accurately process guest checks, payments, and cash transactions in accordance with hotel procedures.
• Follow responsible alcohol service, food safety, health, and sanitation requirements.
• Perform additional F&B duties as assigned based on operational needs.

Benefits

• Medical insurance
• Dental insurance
• Vision insurance
• Life insurance
• Short-term and long-term disability insurance
• 401(k) retirement plan with employer matching contributions
• Paid holidays
• Paid vacation
• Paid sick leave in accordance with applicable law
• Employee assistance program (EAP)
• Educational opportunities and tuition reimbursement
• Paid jury duty leave, personal leave, medical leave, and military leave in accordance with applicable law

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed