Lead Scheduling Clerk

Martin County Hospital District•Stanton, TX

About The Position

The Lead Scheduling Clerk serves as team leader and point of contact for all clinic centralized scheduling staff. The role ensures staff are trained and perform timely, accurate scheduling for the Rural Health Clinic, and liaises with the Business Office and Patient Access departments to maintain continuity in workflows and adherence to business office practices. As a member of the Revenue Cycle Team, the Lead Scheduling Clerk may participate in meetings as assigned. The position serves as a super-user of the electronic health record for revenue cycle solutions and is responsible for training staff. It maintains provider patient schedules, may block schedules and reschedule patients as needed, and may assign work to the scheduling team and provide oversight in the Director's absence.

Requirements

  • High school diploma or equivalent.
  • One year of office experience in a medical setting preferred.

Nice To Haves

  • One year of office experience in a medical setting.

Responsibilities

  • Serve as team leader and point of contact for clinic centralized scheduling staff.
  • Ensure clinic scheduling staff are trained and perform timely and accurate Rural Health Clinic scheduling.
  • Liaise with the Business Office and Patient Access departments to support continuity in workflows and compliance with business office practices.
  • Participate in Revenue Cycle Team meetings as assigned.
  • Serve as a super-user of the electronic health record for revenue cycle solutions and train staff.
  • Maintain provider patient schedules.
  • Block schedules and reschedule patients as necessary.
  • Make assignments to the scheduling team and provide oversight in the Director's absence.
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