The Lead Scheduling Clerk serves as team leader and point of contact for all clinic centralized scheduling staff. The role ensures staff are trained and perform timely, accurate scheduling for the Rural Health Clinic, and liaises with the Business Office and Patient Access departments to maintain continuity in workflows and adherence to business office practices. As a member of the Revenue Cycle Team, the Lead Scheduling Clerk may participate in meetings as assigned. The position serves as a super-user of the electronic health record for revenue cycle solutions and is responsible for training staff. It maintains provider patient schedules, may block schedules and reschedule patients as needed, and may assign work to the scheduling team and provide oversight in the Director's absence.
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Job Type
Full-time
Career Level
Mid Level
Education Level
High school or GED