Lead Sales Associate (part-time) - Perry Ellis

Perry Ellis International•Aurora, CO

11d

About The Position

Perry Ellis International is a lifestyle apparel company with a portfolio of more than 40 brands. The Lead Associate’s primary function is to sell and promote Perry Ellis merchandise by executing the company’s customer service standards. The role reinforces the Store Manager, Assistant Store Manager, and Supervisors in helping the store meet goals and standards for financial performance, customer satisfaction, and visual presentation. The Lead Associate supports sales-floor and store operations, including providing customer service, maintaining merchandise and store presentation, following operational and loss-prevention procedures, and supporting pricing, planograms, and replenishment. The associate steps in when a supervisor or keyholder is not present.

Requirements

1–2 years of retail experience.
Energetic and positive attitude.
Flexible availability and reliable transportation.
Strong interpersonal communication and customer service skills.
Outgoing, friendly, personable, and customer-service-oriented demeanor with a positive attitude.
Able to move and/or lift up to 25 pounds.
High school degree.

Responsibilities

Provide customer service to company standards and lead the team in doing so.
Generate sales in accordance with Perry Ellis customer service standards.
Build a repeat customer base through accurate Perry Ellis Loyalty Program data capture.
Maintain knowledge of products, promotions, and special events to communicate effectively with customers.
Foster a positive store experience by treating customers and staff fairly and consistently.
Maintain effective floor coverage, acknowledge every customer, and prioritize customers over assigned tasks.
Manage time and prioritize tasks; demonstrate effective written and verbal communication.
Step in when the supervisor or keyholder is not present.
Keep merchandise filled to appropriate levels on the sales floor and support replenishment as needed.
Maintain a visually distinctive store and impeccable appearance.
Minimize shortages by following loss-prevention procedures and providing attentive customer service to help prevent theft.
Demonstrate awareness of store sales plans and results.
Follow operational policies and procedures.
Support execution of pricing strategies and store planograms.
Support and understand the company’s brand position.