Lead Sales Associate (part-time) - Perry Ellis

Perry Ellis International•Rosemont, CA

11d

About The Position

The Lead Associate sells and promotes Perry Ellis merchandise by executing the company’s customer service standards. The role supports the Store Manager, Assistant Store Manager, and Supervisors in helping the store meet its financial performance, customer satisfaction, and visual presentation goals. The Lead Associate also steps in when a supervisor or keyholder is not present.

Requirements

1–2 years of retail experience.
Energetic and positive attitude.
Flexible availability and reliable transportation.
Strong interpersonal communication and customer service skills.
Outgoing, friendly, personable, and customer-service-oriented manner.
Ability to move and/or lift up to 25 pounds.
High school degree.

Responsibilities

Provide customer service to company standards and help lead the team.
Generate sales in accordance with Perry Ellis customer service standards and build repeat customers through the PE Loyalty Program.
Maintain knowledge of products, promotions, and special events to communicate effectively with customers.
Create a positive store experience by treating customers and staff fairly and consistently.
Maintain effective floor coverage, acknowledge every customer, and prioritize customers over assigned tasks.
Keep merchandise stocked at appropriate levels on the sales floor.
Maintain the store’s visual presentation and appearance.
Minimize shortages by following loss-prevention procedures and provide excellent customer service to help prevent theft.
Stay aware of store sales plans and results and follow operational policies and procedures.
Support execution of pricing strategies and store planograms.
Support the company’s brand position and replenish merchandise on the selling floor as needed.
Manage time and prioritize tasks; demonstrate effective written and verbal communication.