Lead Sales Associate (part-time) - Perry Ellis

Perry Ellis International - Retail•Grand Prairie, TX

About The Position

The Lead Associate sells and promotes Perry Ellis merchandise by executing the company’s customer service standards. The role supports the Store Manager, Assistant Store Manager, and Supervisors in helping the store meet its financial performance, customer satisfaction, and visual presentation goals. The Lead Associate also steps in when a supervisor or keyholder is not present.

Requirements

1–2 years of retail experience.
Energetic, positive attitude.
Flexible availability and reliable transportation.
Strong interpersonal communication and customer service skills; outgoing, friendly, personable, and customer-service-oriented.
Ability to move and/or lift up to 25 pounds.
High school degree.

Responsibilities

Consistently provide customer service to company standards and lead the team in doing so.
Generate sales in accordance with Perry Ellis customer service standards.
Build a repeat customer base through effective Perry Ellis Loyalty Program data capture.
Maintain knowledge of products, promotions, and special events to communicate effectively with customers.
Foster a positive store experience by treating customers and staff fairly and consistently.
Maintain effective floor coverage, acknowledge every customer, and prioritize customers over assigned tasks.
Manage time and prioritize tasks; communicate effectively in writing and verbally.
Step in when the supervisor or keyholder is not present.
Keep merchandise filled to appropriate levels on the sales floor and support replenishment as needed.
Help maintain the store’s visual presentation and appearance.
Minimize shortages by following loss-prevention procedures and provide excellent customer service to help prevent theft.
Remain aware of store sales plans and results and follow operational policies and procedures.
Support execution of pricing strategies and store planograms, and understand and support the company’s brand position.