Lead Sales Associate

The Salvation Army USA Central Territory • Waukesha, WI

8h

About The Position

The Salvation Army Thrift Store is seeking a dependable and motivated Lead Store Sales Associate to support store management with daily operations, customer service, sales goals, and maintaining a positive shopping experience. The position is based in Waukesha, Wisconsin, pays $15.00 per hour, and is scheduled for 25 hours per week. The associate may be assigned to various locations as needed.

Paid training is provided on store procedures and register operations, with ongoing coaching and support from store leadership. The role offers an opportunity to build leadership and retail experience in a team-oriented, mission-driven environment supporting community programs.

Requirements

• Ability to provide friendly customer service and support store operations.
• Reliable attendance and punctuality.
• Basic leadership, communication, and teamwork skills.
• Basic math and computer skills.
• Ability to operate a cash register and accurately handle cash transactions.
• Ability to work a flexible schedule, including evenings, weekends, and holidays as needed.
• Ability to stand and walk for most of the shift.
• Ability to bend, reach, and lift or move merchandise throughout the day.
• Ability to safely lift and move up to 50 lbs regularly.
• Valid driver’s license and ability to drive on behalf of The Salvation Army per policy.
• High school diploma or equivalent.

Nice To Haves

• Previous retail or thrift store experience.
• Experience leading or directing team members.
• Previous cash handling and customer service experience.

Responsibilities

• Assist with store opening and closing procedures.
• Operate cash registers and assist team members with register support.
• Support management with daily store operations and sales goals.
• Help maintain store appearance, organization, and safety standards.
• Provide excellent customer service and assist with customer concerns.
• Support merchandise rotation, stocking, and sales floor presentation.
• Assist with banking procedures and daily deposits as assigned.
• Communicate store concerns or incidents to management.
• Help guide and support team members during shifts as assigned.
• Safeguard company assets and help reduce product loss.
• Work at various locations as assigned.

Benefits

• 403(b) retirement savings plan with immediate eligibility.
• Voluntary life insurance options.
• Vacation days; eligibility based on employment status.
• Sick days with discretionary days; eligibility based on employment status.
• Paid holidays; eligibility based on employment status.
• Employee discount.
• Employee Assistance Program.
• Paid training on store procedures and register operations.
• Ongoing coaching and support from store leadership.

What This Job Offers

• Job Type: Part-time
• Career Level: Mid Level
• Education Level: High school or GED