Lead Sales Associate (part-time) - Perry Ellis

Perry Ellis International - Retail•Rosemont, IL
•$16 - $16

About The Position

The Lead Associate’s primary function is to sell and promote Perry Ellis merchandise by executing Perry Ellis customer service standards. The Lead Associate reinforces the Store Manager, Assistant Store Manager, and Supervisors in helping the store meet its goals and standards for financial performance, customer satisfaction, and visual presentation. The Lead Associate also steps in when a supervisor or keyholder is not present.

Requirements

  • Energetic and positive attitude.
  • 1–2 years of retail experience.
  • Flexible availability and reliable transportation.
  • Strong interpersonal communication and customer service skills.
  • Customer-service-oriented, outgoing, friendly, and personable, with a positive attitude.
  • Able to move and/or lift up to 25 pounds.
  • High school degree.

Responsibilities

  • Consistently provide customer service to company standards and lead the team in doing so.
  • Generate sales potential in accordance with Perry Ellis customer service standards.
  • Build a repeat customer base through effective Perry Ellis Loyalty Program data capture.
  • Maintain strong knowledge of products, promotions, and special events to communicate effectively with customers.
  • Foster a positive store experience by treating customers and staff fairly and consistently.
  • Maintain effective floor coverage, acknowledge every customer, and prioritize customers over assigned tasks.
  • Demonstrate effective written and verbal communication and manage time and priorities.
  • Step in when the supervisor or keyholder is not present.
  • Keep merchandise stocked to appropriate levels on the sales floor.
  • Maintain the store’s visual distinctiveness and appearance.
  • Minimize shortages by following loss-prevention procedures and providing excellent customer service to help prevent theft.
  • Stay aware of store sales plans and results, and follow operational policies and procedures.
  • Support execution of pricing strategies and store planograms.
  • Support and understand the company’s brand position.
  • Support replenishment of merchandise on the selling floor as needed.

Benefits

  • Employee discount.
  • Accumulated personal/sick time off.
  • 401(k) plan.
  • Monthly sales incentives.
  • Clothing allowance.
  • Holiday pay.
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