Lead Sales Associate, (PT - 25 Hours) - New Haven, IN

The Salvation Army Central Territory • NEW HAVEN, IN

18h • Onsite

About The Position

The Salvation Army is seeking a Lead Sales Associate to support store management and day-to-day retail operations. The role helps maintain efficient store operations, deliver positive customer service, and support the organization’s mission through retail sales and store activities. The position is part-time for 25 hours per week, with evenings, weekends, and holidays scheduled as needed, and pays $14.50 per hour.

The associate supports sales and product acquisition, store opening and closing, banking and deposits, inventory rotation, and sales and production goals. The role also helps maintain the store’s appearance, provides customer assistance, and may direct staff when management is absent. Training is provided, including paid register and store-procedure training, along with ongoing coaching and support.

Requirements

• High school graduate or equivalent.
• Retail experience required.
• Ability to speak, write, and understand English for effective communication.
• Basic computer skills, including use of a point-of-sale system and payroll program.
• Proficient cash-handling skills and ability to give accurate change.
• Strong customer-service orientation.
• Must be able to pass a Motor Vehicle Record Search.
• Regularly lift and/or move up to 25 pounds.

Nice To Haves

• Valid driver’s license preferred.
• Personal transportation for bank runs.

Responsibilities

• Support management with product sales and acquisition.
• Implement store opening and closing procedures.
• Handle banking and daily deposits.
• Execute strategies to meet product acquisition, production, and sales goals.
• Manage product rotation and inventory turnover.
• Provide positive customer service and handle customer complaints as needed.
• Support store maintenance, appearance, displays, and floor layout plans.
• Identify ways to improve store appeal.
• Provide direction to staff in the absence of management.
• Communicate with store management about operations.
• Support implementation of policies and procedures.
• Document and report concerns about behavior or attitude.
• Assist others with basic register problem-solving.

Benefits

• Employee discount.
• Employee Assistance Program.
• Paid training on register and store procedures.
• Ongoing coaching and support from store leadership.
• Professional development and growth opportunities.
• Supportive, mission-driven, team-oriented work environment.

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Education Level: High school or GED