Lead Sales Associate, (PT - 25 Hours) - New Haven, IN

The Salvation Army USA Central Territory • New Haven, IN

3h

About The Position

The Salvation Army is seeking a dedicated Lead Sales Associate to support the store management team. The role supports efficient store operations, provides excellent customer service, and advances the organization's mission through daily retail work. The position is part-time for 25 hours per week, with evenings, weekends, and holidays as scheduled. Pay is $14.50 per hour.

Training is provided on register use and store procedures, with ongoing coaching and support from store leadership. The role offers opportunities to build retail and customer service skills and pursue professional development and growth.

Requirements

• High school graduate or equivalent.
• Retail experience required.
• Ability to speak, write, and understand English for effective communication.
• Basic computer skills, including use of a point-of-sale system and payroll program.
• Proficient cash handling and accurate change-giving abilities.
• Strong customer service orientation.
• Must be able to pass a Motor Vehicle Record Search.

Nice To Haves

• Valid driver's license preferred.
• Personal transportation for bank runs.

Responsibilities

• Support management with product sales and acquisition.
• Implement store opening and closing procedures.
• Handle banking and daily deposits.
• Execute strategies to meet product acquisition, production, and sales goals.
• Manage product rotation and inventory turnover.
• Create an enjoyable shopping experience through positive customer service.
• Handle customer complaints as needed.
• Support store maintenance and appearance.
• Maintain displays and floor layout plans.
• Identify ways to improve store appeal.
• Provide direction to staff in the absence of management.
• Communicate effectively with store management about operations.
• Support implementation of policies and procedures.
• Document and report concerns about behavior or attitude.
• Assist others with basic register problem solving.

Benefits

• Professional development and growth opportunities.
• Supportive and mission-driven work environment.
• Comprehensive benefits package.
• Paid training on register and store procedures.
• Ongoing coaching and support from store leadership.
• Employee discount.
• Employee Assistance Program.

What This Job Offers

• Job Type: Part-time
• Career Level: Mid Level
• Education Level: High school or GED