Lead Retail Associate, (PT - 25 Hours), Plymouth, IN

The Salvation Army USA Central Territory • Plymouth, IN

1d • Onsite

About The Position

The Salvation Army Thrift Store is seeking an energetic, self-motivated Lead Sales Associate to support store operations, provide outstanding customer service, and advance the organization’s mission. Sales help fund its Adult Rehabilitation Program and support individuals in local communities. The role is part-time, regular, and based in Plymouth, Indiana, for 25 hours per week, including evenings, weekends, and holidays as scheduled. Pay is $14.50 per hour.

The associate supports management with product sales and acquisition, store procedures, banking and daily deposits, inventory rotation, and sales goals. They help maintain an enjoyable shopping experience and the store’s appearance, assist customers and staff, and provide direction to staff when management is absent. Training is provided on register and store procedures, with ongoing coaching and opportunities to develop retail and customer-service skills.

The work takes place in a store environment with quiet to moderate noise. Conditions may include dust and weather-related temperature fluctuations, and the role may involve standing for extended periods and travel to other locations for work or training.

Requirements

• High school graduate or equivalent.
• Retail experience required.
• Ability to speak, write, and understand English for effective communication.
• Basic computer skills, including use of a Point of Sales System and payroll program.
• Proficient cash handling and accurate change-giving abilities.
• Strong customer service orientation.
• Valid driver's license and personal transportation for bank runs.
• Must be able to pass a Motor Vehicle Record Search.
• Regularly stand, use hands, handle, feel, hear, and talk; frequently walk and reach with hands and arms; occasionally climb, balance, stoop, kneel, or crouch.
• Must regularly lift and/or move up to 25 pounds.
• Required vision abilities include close vision, distance vision, and ability to adjust focus.

Responsibilities

• Support management with product sales and acquisition.
• Implement store opening and closing procedures.
• Handle banking and daily deposits.
• Execute strategies to meet product acquisition, production, and sales goals.
• Manage product rotation and inventory turnover.
• Create an enjoyable shopping experience through positive customer service.
• Handle customer complaints as needed.
• Support store maintenance and appearance.
• Maintain displays and floor layout plans.
• Identify ways to improve store appeal.
• Provide direction to staff in the absence of management.
• Communicate effectively with store management about operations.
• Support implementation of policies and procedures.
• Document and report concerns about behavior or attitude.
• Assist others with basic register problem solving.

Benefits

• Accrued time off.
• Pension eligibility.
• 403(b) option.
• Employee discount.
• Employee Assistance Program.
• Paid training on register and store procedures.
• Ongoing coaching and support from store leadership.
• Professional development and growth opportunities.
• Comprehensive benefits package.

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Education Level: High school or GED