Part-Time Lead Sales Associate
About The Position
The Salvation Army Thrift Store is seeking a Lead Sales Associate to support the store management team. The position helps maintain efficient store operations, deliver excellent customer service, and support the organization's community mission through daily retail activities. The role is part-time, scheduled for 25 hours per week, including evenings, weekends, and holidays as scheduled. The location is Clarkston, Michigan, and the stated pay range is $16.73–$21 per hour. The Lead Sales Associate supports sales and product acquisition, store opening and closing, banking and daily deposits, sales and production goals, product rotation, and inventory turnover. The associate helps maintain an enjoyable shopping experience and store appearance, responds to customer complaints, maintains displays and floor plans, and identifies ways to improve the store. In the absence of management, the associate provides direction to staff, communicates with store management, supports policies and procedures, documents and reports behavioral or attitude concerns, and assists with basic register troubleshooting. Paid training is provided on register and store procedures, with ongoing coaching and support from store leadership. The position offers professional development and growth opportunities in a supportive, mission-driven, team-oriented environment. The employer describes a comprehensive benefits package and mentions an employee discount and Employee Assistance Program.
Requirements
- High school graduate or equivalent.
- Retail experience required.
- Ability to speak, write, and understand English for effective communication.
- Basic computer skills, including point-of-sale systems and payroll programs.
- Proficient cash handling and accurate change-giving abilities.
- Strong customer service orientation.
- Valid driver's license and personal transportation for bank runs.
- Must pass a Motor Vehicle Record Search.
- Regularly stand, use hands, handle, feel, hear, and talk; frequently walk and reach; occasionally climb, balance, stoop, kneel, or crouch.
- Regularly lift and/or move up to 25 pounds.
- Close vision, distance vision, and ability to adjust focus.
Responsibilities
- Support management with product sales and acquisition.
- Implement store opening and closing procedures.
- Handle banking and daily deposits.
- Execute strategies to meet product acquisition, production, and sales goals.
- Manage product rotation and inventory turnover.
- Provide positive customer service and help create an enjoyable shopping experience.
- Handle customer complaints as needed.
- Support store maintenance and appearance.
- Maintain displays and floor layout plans.
- Identify ways to improve store appeal.
- Provide direction to staff in the absence of management.
- Communicate effectively with store management regarding operations.
- Support implementation of policies and procedures.
- Document and report concerns about behavior or attitude.
- Assist others with basic register problem solving.
- Travel to various locations for work or training if required.
Benefits
- Comprehensive benefits package
- Employee discount
- Employee Assistance Program
- Paid training on register and store procedures
- Ongoing coaching and support from store leadership
- Professional development and growth opportunities
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What This Job Offers
Job Type
Part-time
Career Level
Mid Level
Education Level
High school or GED
