Lead Sales Associate

BODYBAR Pilates - E Wichita/Auburn Hills/Kansas City/Waukee•Ankeny, IA

98d•$18 - $20

About The Position

BODYBAR is seeking a motivated, relationship-driven Lead Sales Associate to help drive the growth and success of its studio. This hands-on leadership position combines sales, hospitality, community engagement, and day-to-day studio operations. The role focuses on growing the membership community, strengthening member relationships, supporting studio events and initiatives, and developing the sales team. The ideal candidate is motivated by goals, confident initiating conversations, highly organized, passionate about exceptional customer experiences, and enthusiastic about fitness, wellness, and the BODYBAR brand. Previous experience in sales, boutique fitness, hospitality, retail, customer service, or team leadership is strongly preferred. This is a full-time position averaging 30–35 hours per week. Candidates need flexible availability to work evenings and weekends, which are key times for studio operations, member engagement, and events. Perks include free BODYBAR Pilates class credits, competitive pay with performance-based bonuses, growth opportunities within a fast-growing brand, discounts on BODYBAR apparel, and flexible scheduling to support work/life balance.

Requirements

Flexible availability to work evenings and weekends.
Sales-driven and motivated by achieving goals.
Warm, confident, polished, and comfortable starting conversations.
Highly relationship-oriented and passionate about delivering exceptional customer experiences.
Organized, proactive, and able to manage multiple priorities.
Comfortable making phone calls, sending follow-ups, and asking for the sale.
A natural leader who enjoys coaching and supporting others.
Creative and enthusiastic about events, partnerships, and community building.
Reliable, accountable, and willing to take ownership.
Passionate about fitness, wellness, and the BODYBAR brand.

Nice To Haves

Previous experience in sales, boutique fitness, hospitality, retail, customer service, or team leadership is strongly preferred.

Responsibilities

Drive new membership sales by building relationships with prospects and communicating the value of the BODYBAR experience.
Follow up with leads, first-time guests, and prospective members through phone, text, email, and in-studio conversations.
Convert introductory offers and trial clients into long-term members.
Support studio sales goals, promotions, and membership campaigns.
Generate leads through referrals, partnerships, events, and community outreach.
Maintain knowledge of memberships, class packages, promotions, and studio offerings.
Build relationships with members and create a welcoming studio experience.
Engage with members to increase satisfaction, attendance, and retention; follow up with members whose attendance has decreased or who may be at risk of canceling.
Assist with membership questions, concerns, freezes, cancellations, and account needs.
Coordinate and execute studio events, member appreciation initiatives, open houses, pop-ups, partnerships, and community activations.
Build relationships with local businesses and community partners; assist with event promotion, guest communication, setup, execution, and follow-up.
Assist with onboarding and training Sales Associates, and coach them on sales conversations, lead follow-up, hospitality standards, studio procedures, and membership offerings.
Support the sales team, provide ongoing feedback, and help ensure consistent execution of studio sales processes and customer service standards.
Assist with merchandising, inventory management, and sales of boutique apparel and retail products.
Maintain an organized, visually appealing boutique and front-of-studio environment.
Support opening and closing procedures and daily studio operations.
Assist with scheduling, administrative responsibilities, member accounts, and other operational needs as assigned.
Work with studio leadership to identify opportunities to improve sales, service, and studio performance.